Medical Secretary for the University Neurorehabilitation Service

Administration

Medical secretary for the University Neurorehabilitation Service

The University Neurorehabilitation Service of the DNC is looking for a medical secretary for the neurorehabilitation and paraplegia sectors for a workload between 80% and 100% starting 01.10.2025.

Context

The Lausanne University Hospital (CHUV) is one of the 5 Swiss university hospitals. Thanks to its collaboration with the Faculty of Biology and Medicine of the University of Lausanne and EPFL, CHUV plays a leading role in medical care, medical research, and education.

The Department of Clinical Neurosciences includes the neurosurgery, neurology, neuropsychology and neurorehabilitation services, the Leenaards Memory Center, the Neuroscience Research Center, and the Spinal Surgery Service. It offers integrated and personalized care to patients suffering from diseases of the central and peripheral nervous system, from brain to muscle.

The University Neurorehabilitation Service is involved in the treatment of all types of nervous system injuries (traumatic brain injury, stroke, multiple sclerosis, brain tumors, encephalitis, etc.). The service provides highly specialized and interdisciplinary care throughout the patients' recovery process, from inpatient to outpatient phases.

Mission

• You ensure the administrative management of patient files, both outpatient and inpatient, for the neurorehabilitation unit as well as for outpatient paraplegia consultations
• You collaborate with the different sectors by organizing multidisciplinary conferences and coordinating follow-up meetings
• You work flexibly and responsively with the team, ensuring continuity of administrative tasks in case of absence
• You ensure the smooth flow of documents between the various concerned services, sectors, and departments
• You contribute to the dynamics of the secretaries' pool, promoting versatility and mutual support among colleagues
• You welcome, inform, and guide patients, their relatives, visitors, as well as internal collaborators, with professionalism and kindness
• You guarantee quality reception, demonstrating active listening, availability, and adapting your approach to different situations and people encountered
• You respond clearly and with reasoned arguments, strictly respecting the confidentiality rules in force.

Profile

• You hold a Federal VET Diploma as a commercial employee or equivalent training - ideally complemented by a medical secretary diploma
• You have at least three years of experience in a similar position
• You have perfect command of French, both spoken and written, and demonstrate speed in writing (10-finger typing)
• You show versatility and a strong team spirit of mutual support
• You know how to prioritize your tasks effectively and work autonomously
• You possess excellent organizational skills, essential for this position
• You have good interpersonal skills, with an ability to adapt your communication to each interlocutor
• You demonstrate empathy, active listening, and availability, especially towards patients and their relatives.
• You master common office tools (Microsoft Office suite), and knowledge of tools specific to our institution is an asset.

We offer

Becoming a collaborator at the Lausanne University Hospital means benefiting from:

• Top-notch social benefits, 20 days paternity leave and 4 months maternity leave (with the possibility of an additional month of breastfeeding leave)
• Regular salary progression adapted to responsibilities
• A 13th salary and 25 days of vacation per year
• A right to at least three days of training per year, with access to a varied offer within the CHUV Training Center and partner training centers of the State of Vaud
• Facilitated access to one of the 500 furnished apartments offered in the surrounding neighborhoods for people relocating to Switzerland from abroad
• Social, cultural, and economic benefits offered to members of the H-Oxygène association
• Benefits offered within the mobility plan (discounts on public transport subscriptions, promotion of "Mobility" vehicles, and discounts on the purchase of electric bikes)
• Quality company restaurants in each hospital building with preferential rates.

Contact and application submission

Contact for information about the position: Séverine Laithier, Event Coordinator & Academic Assistant to Prof A. Sokolov, 079 556 47 98.

Since all our applications are processed electronically, please apply exclusively online by clicking the APPLY button at the bottom of the announcement.

If you have difficulty applying, you can consult our procedure on how to apply online. If for technical reasons you cannot apply online, please contact our Recruitment Unit, which will assist you in your process, either by email at e.recrutement@chuv.ch or by phone at 021 314 85 70

CHUV applies the highest quality standards in its recruitment processes. Furthermore, committed to promoting diversity among our collaborators, we pay attention to different life paths and do everything possible to ensure equal treatment and avoid any discrimination. We look forward to receiving your application.

We kindly ask placement agencies to note that applications submitted directly on our recruitment platform by them are not accepted and cannot be invoiced. Thank you for your understanding.