Coordination Case Management 100%, temporary in the Winterthur area (m/f/d)

Raum Winterthur

Key information

Publication date:19 November 2025
Workload:100%
Place of work:Raum Winterthur

Job summary

Join Caritas Schweiz in Winterthur as a Case Management Coordinator! Be part of a supportive environment promoting social solidarity.

Tasks

Support social workers in managing asylum cases efficiently.
Assist residents with integration, education, and language issues.
Collaborate with schools and partners for effective case handling.

Skills

Completed training in administration or social work; experience in asylum.
Strong communication and organizational skills essential.
Proficiency in German; knowledge of integration programs is a plus.

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Doing the right thing. In Switzerland and in around 20 countries on four continents. Join us in committing to the vision of a solidarity-based society, as

Coordination Case Management 100%, temporary in the Winterthur area (m/f/d)

Since March 2024, Caritas Switzerland has been operating asylum centers at various locations in the canton of Zurich on behalf of the canton. From January 1, 2026, and on a temporary basis, we will open a transit center in the Winterthur area. The center offers space for up to 100 asylum seekers. It is located in an underground facility that meets current requirements for safety, infrastructure, and protection. The premises are functional and purposefully designed to create a pleasant and structured environment for the residents.

The Social Work/Case Management department is responsible for case management of persons in asylum care and public social assistance. To support case management, we are looking for a committed person for the coordination of case management.

Your tasks

Support social workers in case management
Administrative tasks on behalf of social workers
Advice and support for residents in social, linguistic, and professional integration matters
Preparation of potential assessments
Registration for German courses according to cantonal integration guidelines (e.g., IAZH or comparable programs)
Registration and deregistration of school-age children with the responsible schools and communication with the schools
Participation in the payment of support benefits
Collaboration with relevant partners such as schools, language schools, volunteers, holiday and leisure programs, and other specialist agencies
Maintenance and documentation of client data in specialist systems (Tutoris)
Active participation in team meetings, intervisions, and supervisions

Our requirements

Completed 3-year vocational training in administration or social sector
Several years of professional experience in asylum, social assistance, or migration sector
Knowledge of the service landscape in the canton of Zurich in the field of integration (IAZH)
Further training in case management and/or integration topics is an advantage
Very good oral and written German skills; additional language skills are an advantage, knowledge of a national language is desirable.
Very good IT user skills (MS Office); ideally experience with the case management software Tutoris
Strong communication skills as well as a structured and solution-oriented working style
Empathetic, motivating, and interculturally competent personality
High team spirit and negotiation skills

Workplace is Winterthur area
Start of work: 01.01.2026 or by arrangement.

The position is limited until 30.06.2026.

Caritas offers attractive employment conditions and an open working atmosphere at the heart of social issues. For the active development and implementation of digital transformation, we rely on employees with a digital and agile mindset who enjoy participating in change processes.

For information about this position, please contact Ms. Olga Veselkina, Deputy Team and Department Head Social Work, phone +41 76 392 03 65.

We thank you for your interest and look forward to your application via the online portal.

Caritas Switzerland, Adligenswilerstrasse 15, 6002 Lucerne
www.caritas.ch