Customer Care at 100%
3960 Sierre
Key information
- Publication date:08 September 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:3960 Sierre
Job summary
Join Univerre, a leader in glass packaging, for a fulfilling career! Enjoy a friendly work culture with growth opportunities.
Tasks
- Deliver exceptional service to clients, ensuring satisfaction.
- Process orders, manage data, and provide innovative solutions.
- Advise clients on services and contribute to service improvements.
Skills
- CFC diploma with at least 5 years in customer service roles.
- Bilingual in German or French; Italian is a plus.
- Dynamic, proactive, and skilled in modern collaboration tools.
Is this helpful?
Are you convinced that glass is the packaging of the future? Do you want to successfully contribute to the development of glass packaging? Then join Univerre to build your professional career - and work in a unique and welcoming corporate culture!
At Univerre, we are passionate about the development of glass packaging, drinking glasses, innovative and high-quality printing services to meet the ever-evolving needs of our customers. Within our brand new headquarters in Sierre, we are looking for a customer service professional ready to provide an exceptional experience.
Customer Care at 100%
A day in the role
Serving customers is in your DNA, and you do your utmost to delight them!
Record and process orders, update the database, prepare and send samples, and find solutions for every situation.
Listen to and advise customers on all services offered by Univerre, embodying excellence at every touchpoint.
Through your proposals, contribute to the continuous improvement of the service and its processes, participate in improvement and development projects at Univerre.
Take turns ensuring the physical and telephone reception of customers at the company’s front desk.
Sales and follow-up of existing customers as well as active prospecting of new clients.
The keys to your success
Certified with a commercial employee CFC, ideally with 5 years or more experience in customer service and related administrative activities.
German or French speaking, you are perfectly bilingual. Italian is a plus.
Dynamic, proactive, you have the desire to be an actor in the development of the company and its clientele.
You know how to manage your time, priorities, and activities, even in stressful situations.
You work efficiently with modern and collaborative tools.
At Univerre, you will find
An exceptional workplace.
For your professional success.
An inspiring environment.
For your personal fulfillment.
Benefits and more.
To boost your motivation.
Moments of conviviality.
To enjoy every day.
If you are a highly motivated person, passionate about the service world and eager to grow in this field, submit your application at: univerre.ch/jobs . See you soon! Univerre Team
