Marketing & Communications Executive 80-100% (m/f/d)

Zermatt Hospitality Group AG

Zermatt

Key information

Job summary

Join our dynamic team for a role in content and community management. Enjoy a creative work environment with great benefits.

Completed administrative training in hospitality or tourism; 2 years of experience preferred.
Strong knowledge of graphic design processes and production.
Proficient in Adobe Creative Suite, Google Analytics, and Wordpress.

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Your tasks

Responsibility for content & community management for our social media accounts (image, text, and video).
Updating and maintaining the online presence (e.g., hotel website via Wordpress) as well as external directory entries such as Google.
Responding to guest feedback and online reviews.
Coordinating ongoing marketing activities, creative support in offer design.
Assisting in the design of digital and printed advertising media such as advertisements, posters while adhering to CI guidelines.
Supporting the maintenance of the CRM system and its interfaces.
Creating & sending newsletters.
Supporting the maintenance and expansion of existing partner relationships.
Supporting the organization and execution of fam trips, site inspections, and events.
Assisting in the development and implementation of offers, packages, promotions, and campaigns via the booking engine and OTAs.
Assisting in the development and management of all e-commerce activities to expand and optimize the online sales network.
Taking independent responsibility for projects according to individual competence.

Your profile

Completed administrative vocational training in the hotel or tourism sector or comparable professional training such as hotel management school.
At least 2 years of professional experience in the hotel or tourism industry, experience in marketing, sales, and communication preferred.
Essential knowledge of graphic design and production processes, from printed materials to video content.
Knowledge of luxury hotels desired.
Knowledge of the Zermatt tourism region desired.
Solution-oriented.
Communicative.
Team-oriented.
Creative.
Solid Microsoft Office skills.
Knowledge of a PMS system such as Fidelio Suite 8, Opera, Protel, etc.
Preferred knowledge of the following programs: Vertical Booking/Simple Booking, Synxis, Adobe Creative Suite, dailypoint, Hootsuite, Google Analytics, Wordpress.

We offer

A permanent position in a positive working environment.
Attractive, performance-based pay.
A helpful and open-minded team
Varied activities.
An attractive package of benefits within the Zermatt Hospitality Group AG, price reductions in the gastronomic establishments of the Zermatt Hospitality Group AG, special overnight rates for family members and friends, etc.
Continuous opportunities for further development
Visit www.zermattjobs.ch for more information about the Zermatt Hospitality Group