Service Center Employee / Mail and Courier Service 60 - 100 %

20 February 2026
60 – 100%
Permanent position
Wädenswil

Job summary

Join our team at ZHAW, a leading Swiss university offering diverse services! Discover a dynamic work environment with growth opportunities.

Tasks

Manage operational services at the Service Center in Wädenswil.
Provide support at the counter and via phone for campus services.
Assist with internal mail and transport services across ZHAW locations.

Skills

Completed vocational training, preferably in commerce or tech.
Strong communication and service-oriented mindset.
Proficient in PC and MS Office, with a good grasp of digital workflows.

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About the job

Service Center Employee / Mail and Courier Service 60 - 100 %

Are you a true service talent and love supporting people? In our Service Center, you actively shape everyday campus life: You are the first point of contact for our employees and students and ensure that everything runs smoothly with counter services such as CampusCard, copying, office supplies, and mail service. Varied, close to people, and right in the middle of campus life – no day is like the other here.

Department: Finance & Services

Start of work: From 01.08.2026 or by arrangement

Ensuring operational services in the Service Center at the Wädenswil location as well as deputizing at all ZHAW locations
Consultation and support at the counter and by phone, including order processing, CampusCard support, as well as infrastructure and material management
Reception support (workload share: approx. 20%)
Deputizing and supporting the internal mail and transport service at all ZHAW locations (at 100%: fixed share of around 20%)
Depending on qualification: collaboration and deputizing in access management
Communicative, service-oriented, and integral personality with high flexibility
Enjoyment of independent, efficient, and committed teamwork
Strong sense of overall context
Completed vocational training, preferably in a commercial or technical environment
Affinity for electronic systems and digital workflows
Confident handling of safety, quality, traffic, and company regulations
Good PC and MS Office skills
Polite, professional, and service-oriented manners
Fluent German skills; English skills are a plus
Valid category B driving license

The ZHAW Zurich University of Applied Sciences, with over 14,000 students and over 11,000 continuing education participants as well as around 3,700 employees, is one of the largest multi-disciplinary universities of applied sciences in Switzerland.

The Facility Management of ZHAW, with around 87 employees, ensures FM services for the entire university of applied sciences. Within the FM organization, the Shared Service Center is the central point for cross-location FM services of ZHAW, from where services such as signage, access management, print & copy, mail and transport service, Campus Card, catering, university secretariat, and mobility are offered customer-oriented.

ZHAW is committed to gender-mixed and diverse teams to promote equality, diversity, and innovation.

We offer university-appropriate working and employment conditions and actively promote the personnel development of our employees and managers. A detailed description of the benefits can be found on the "Working at ZHAW" website. Here are the main points:

Xenia Binner

Recruiting Manager