Employee: Guest & Location Service 40% (m/f/d)

05 March 2026
40%
Permanent position
Luzern

Job summary

Join Balmer-Etienne in Lucerne, where we value big talents! Enjoy a flexible work environment with great benefits.

Tasks

Welcome and support clients and staff to ensure a positive experience.
Foster a professional atmosphere and contribute to a service-oriented culture.
Coordinate local services and assist with onboarding new employees.

Skills

Background in service industry like hospitality or retail is required.
Strong customer service skills and a genuine host mentality.
Proficient in MS Office and fluent in German, with French or English a plus.

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About the job

We are not looking for small numbers, but great talents. If you enjoy working in a team and close to the customer, then we should get to know each other. Fiduciary, auditing, and consulting have made us big in Switzerland. But not too big. We are Balmer-Etienne. We see things a little differently.

For our location in Lucerne, we are looking for reinforcement in guest & location service immediately or by arrangement. The assignment is primarily planned for the days Wednesday, Thursday, and Friday. Within these days, the workload can be flexibly distributed during our opening hours. We welcome additional availability for holiday cover.

Employee Guest & Location Service 40% (m/f/d)

This is what you can ACHIEVE:

You attentively and service-oriented welcome and care for our customers and employees, ensuring a positive first impression.
You shape a respectful, professional atmosphere at the location with your attitude and actively contribute to a service-oriented culture.
You contribute to the well-kept and inviting design of our location – from the customer zone to the office to loving details like flowers and order.
You are the first point of contact for location-related concerns of our employees and find pragmatic, solution-oriented answers in everyday life.
You coordinate local services such as facility management and, if necessary, internal incoming and outgoing mail.
You participate in onboarding processes, accompany new employees at the start, and support a positive and appreciative integration into the company.

Your profile EXCITES because you…

have a basic education in the service sector (e.g., gastronomy, hospitality, or retail)
combine service and customer orientation with genuine hospitality mentality and enjoy dealing with people
act responsibly, flexibly, and reliably and keep an overview even in lively situations
work structured, precisely, and independently and have solid MS Office skills (Outlook, MS Teams, Word)
express yourself confidently in German and ideally also bring French or English skills

Do you feel addressed?
Then apply now!

Do you have questions? Then contact
Nadine Leisibach
HR Business Partner
+41 41 228 11 11