Logistics Employee - Postal Shipping E-Commerce (m/f/d), 100%

VON POLL Immobilien Schweiz AG

Pratteln

Key information

Publication date:10 October 2025
Workload:100%
Place of work:Pratteln

Job summary

Join one of Switzerland's largest furniture retailers! Be part of a passionate team.

Tasks

Process incoming online orders and prepare packages for shipping.
Manage our shipping warehouse, including inventory control.
Handle returns and customer complaints with care.

Skills

Fluent in French; good German/English skills preferred.
Experience in logistics, preferably e-commerce.
Strong team player with a reliable and hands-on attitude.

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We are one of the largest furniture stores in Switzerland! With 16 locations and the support of about 300 employees, we are proud to be active as the leading discount furniture market in Switzerland. Become part of a significant and closely connected team! Because we are characterized by unwavering enthusiasm, sincere passion, and a continuous willingness to achieve excellence. We constantly strive to develop ourselves and achieve greatness while valuing appreciative relationships that form the foundation of our strong community. Belonging to the XXXLutz Group strengthens us on our successful path as Switzerland's furniture discounter. Are you ready to really get started with us? Then let's go! For the establishment of our new e-commerce warehouse at our logistics site in Vernier, we are looking immediately or by arrangement for a committed and reliable personality who wants to be there from the start and help shape the future of the LIPO online shop with us. Logistics Employee - Postal Shipping E-Commerce (m/f/d), 100% Your tasks: * You process incoming online orders, assemble the items, and prepare the packages for shipping * You actively support the management of our postal shipping warehouse, including goods receipt, storage, and ongoing inventory control * You carefully handle returns and customer complaints and initiate the necessary steps for refunds or exchanges * You ensure that every package leaves our warehouse in perfect condition and correctly packed * You are the central contact person for our transport service providers (e.g., Swiss Post) during daily package handover * You work closely and proactively with our customer service in Pratteln to quickly and efficiently resolve customer inquiries * You actively contribute your ideas to continuously improve our warehouse and shipping processes * You keep an overview of inventory and processes and coordinate closely with e-commerce management to actively drive the online business forward Your profile: * Secure French language skills in spoken and written form are a must. In addition, you have very good German and/or English skills to ensure smooth coordination with our headquarters in Pratteln * Ideally, you already have experience in the warehouse/logistics area, preferably in the e-commerce environment * You are proficient in PC use and quickly learn to handle new software * You are a true team player but also work very independently and structured. Reliability, a high service orientation, and a "hands-on" mentality characterize you * Working in the warehouse is no problem for you Your perspectives: * The unique opportunity to be involved in building a new logistics area from the ground up * A versatile and responsible role at the heart of our growing online business * The opportunity to actively shape processes and contribute your ideas * A small, collegial, and dynamic team at the Vernier location * An exciting insight into the world of a Swiss furniture discounter * You benefit from attractive employment conditions and various discounts with our partners (insurance, gas stations, car dealers, etc.)