Clerk Reception & Telephone 100% (m/f)

Publication date:12 December 2025
Workload:100%
Place of work:Bern-Wankdorf

Job summary

Join Merbag, a leading Mercedes-Benz representative with 64 locations.

Tasks

Welcome and assist customers and business partners with care.
Handle phone calls efficiently and schedule appointments.
Support administrative tasks and customer service in the office.

Skills

Commercial training or equivalent with good IT skills.
Strong organizational skills and flexible working attitude.
Excellent German and good knowledge of at least one foreign language.

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About the job

Put your professional future under a lucky star.

Merbag is an internationally operating company with 64 locations in 5 European countries and employs around 4300 people. In Switzerland, Merbag is the largest Mercedes-Benz dealer with 28 locations and around 1400 employees and the third largest employer in the Swiss automotive industry.

We see our employees as the most important success factor. That is why you benefit from contemporary, modern working conditions and numerous benefits at Merbag.

To strengthen our team, we are looking immediately or by arrangement for our branch Passenger Car Center Bern for a competent and experienced person as Clerk Reception & Telephone 100% (m/f).

Your tasks

Reception and care of our customers and business partners
Responsible for the friendly, efficient acceptance and forwarding of telephone calls
Appointment scheduling and planning of customer appointments and replacement vehicles
Processing of general administrative tasks in the back office as well as online customer support
Assistance in the customer service area and serving customers at the coffee bar

Your profile

Commercial or equivalent training with good IT skills
Initial professional experience in the automotive industry in the mentioned or comparable position is an advantage
Very good German skills as well as good oral knowledge of at least one foreign language (E/F/I)
Good organizational skills and willingness to work flexible hours
Resilient, friendly and cheerful personality
Enjoyment of customer contact and a well-groomed appearance

Our benefits

You can expect varied, exciting and responsible tasks in a successful company with one of the most sought-after brands in the world: Mercedes-Benz. We offer you a structured working environment in which you can contribute and further develop your skills and knowledge. You benefit from modern employment conditions with at least five weeks of vacation, qualifying training opportunities as well as attractive benefits.

Have we aroused your interest?

Then we look forward to receiving your complete application with photo.