Kanton Zürich
Zürich
14 hours ago
Employee Lodge & Reception 80 - 100%
- 10 March 2026
- 80 – 100%
- Zürich
Job summary
Join the ZAA team in Zürich, focused on justice and reintegration.
Tasks
- Ensure safety for staff, inmates, and visitors at all times.
- Manage visitor processing and access control efficiently.
- Handle crisis situations and collaborate with external partners.
Skills
- Completed vocational training; SKJV training is a plus.
- Strong communication skills in German and a second language.
- Ability to de-escalate difficult situations effectively.
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About the job
Employee Lodge & Reception 80 - 100%Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and is responsible for penal and measure enforcement as well as the implementation of various types of detention. For our 1,400 employees from around 40 professions, the successful social reintegration of offenders, the prevention of recidivism, as well as the detention and preparation of the departure of persons without a valid residence permit are of particular importance.
The Center for Foreigners' Administrative Detention (ZAA) belongs to the enforcement institutions of the Canton of Zurich (VEZ) – one of seven main departments of JuWe – and is an institution specialized in the enforcement of measures according to the Foreigners and Integration Act. The ZAA offers space for around 130 admitted persons.
To strengthen the lodge & reception of the ZAA, we are looking for a flexible and team-oriented personality by agreement. The position is limited to about two years.
This is your field of activity
- You ensure safety for employees, inmates, and third parties and ensure an orderly day and night routine
- You are responsible for visitor processing and access and goods controls including X-ray
- You operate the communication and personal protection system, the external and internal surveillance, the locking system as well as the telephone switchboard and secure the staff in the inmate area using video, intercom, and radio systems
- You recognize crisis situations and emergencies, initiate measures, and work with internal and external partners such as the cantonal police, external security services, medical services, or fire brigade
- The completion of administrative tasks such as keeping journals or reports rounds off your area of responsibility
This is what you bring
- You have completed a vocational training EFZ; SKJV training as a correctional officer is a great advantage
- You are a team-oriented, empathetic, and precise personality with an independent and solution-oriented working style
- You express yourself well in German both written and spoken, have knowledge of a second language (English/French/Italian), and are proficient with the MS Office suite
- You find it easy to de-escalate and consistently resolve difficult situations
- You are mentally and physically resilient and can reconcile changing working hours with other commitments (shift work; Sundays and public holidays)
- You are at least 25 years old and have a clean record (no entries in the criminal record and debt enforcement register)
This is what makes this position special
- We offer you an interesting and socially relevant task in a collegial and diverse team
- Internal or external training opportunities, such as part-time training to become a specialist in correctional services with a federal certificate
- The employment conditions are based on cantonal guidelines
Take the next step in your professional career with us and send us your application via our online tool. We look forward to your dossier!
Do you have questions? Andreas Meli, Team Leader Lodge & Reception, is happy to assist you at 043 258 72 60.
Questions about the application process will be answered by the Recruitment & Assessment team at 043 257 43 19.
JuWe uses an online assessment as part of the application process. Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton of Zurich (zh.ch) .
