IT Supporter 80 - 100% (temporary)
Key information
- Publication date:17 January 2026
- Workload:80 – 100%
- Contract type:Permanent position
- Place of work:Luzern
Job summary
Join our team as an IT Supporter for a new challenge! Be part of a growing environment with great opportunities.
Tasks
- Serve as the first point of contact for IT issues and requests.
- Install, maintain, and support IT workstations and systems.
- Conduct regular IT training sessions for employees.
Skills
- Completed IT education or equivalent; experience is a plus.
- Strong knowledge of Windows environments and Active Directory.
- Excellent customer service and communication skills.
Is this helpful?
WHAT is your future?
Become part of our team as
IT Supporter 80 - 100% (temporary)
Are you a team player with a hands-on mentality? WAS will move into a new building in Kriens in May 2026. Our IT support team will be especially challenged around the move. Therefore, we are looking immediately or by arrangement, temporarily until 31.12.2026, for a service-oriented and sociable personality to strengthen our team. As the first point of contact for IT malfunctions and questions, you ensure quick and competent support. Additionally, you regularly conduct IT training for employees and thus help promote the safe handling of our IT systems. We look forward to your application!
Your tasks
- You are the first point of contact for all IT problems and user requests (1st level support) and assist them with their IT issues.
- You install, maintain, and service IT workstations, their peripherals, and communication systems.
- You forward malfunction reports and questions to the 2nd level support.
- You communicate with users and inform them about operational disruptions.
- You create and update manuals and documentation.
- You conduct IT training for our employees.
Your skills
- You have completed IT training or an equivalent education.
- Ideally, you already have professional experience as an IT supporter. Motivated graduates are also welcome.
- You have solid knowledge of the Windows environment including Active Directory.
- You enjoy customer contact, have a strong service and customer orientation, as well as appropriate communication skills.
- You hold a category B driving license (support activities on site at other WAS locations).
Your new employer
Wirtschaft Arbeit Soziales is the Lucerne center for social insurance and the labor market. The business field WAS Services offers diverse support to the umbrella organization and the other associated business fields compensation office, IV, and wira. We are moving; from June 5, 2026, the new workplace will be at Langsägestrasse 13, 6010 Kriens (Eichhof West).
If you have any questions, I am happy to help:
Monja Jegen
HR Manager
Phone: 041 209 08 29
www.was-luzern.ch
Monja Jegen
HR Manager
Phone: 041 209 08 29
www.was-luzern.ch
Start the application process easily online now.
