Reception and Secretariat Staff
Stadt Bern
Bern
Key information
- Publication date:13 January 2026
- Workload:100%
- Place of work:Bern
Job summary
Join our dynamic team at the AHV office, where you assist clients with their inquiries. Experience a supportive work environment and valuable benefits.
Tasks
- Welcome insured individuals and provide initial information on AHV matters.
- Ensure team accessibility and direct clients to the appropriate caseworker.
- Check contribution obligations for non-working individuals.
Skills
- Commercial training and several years of experience, preferably in the sector.
- Good IT application knowledge and strong communication skills.
- Enjoy interacting with people in an intercultural context.
Is this helpful?
- You welcome the insured persons and provide initial information on AHV questions and supplementary benefits
- As a team, you ensure the accessibility of the AHV branch office and refer insured persons to the responsible caseworker
- You check the contribution obligation of non-employed persons
- Collaboration in the processing area of supplementary benefits
- Handling incoming and outgoing mail as well as other assigned administrative tasks
- Commercial training and several years of professional experience (preferably from the industry)
- Good IT application skills, articulate, customer- and quality-oriented actions
- Enjoyment in daily interaction with people in an intercultural context
- Team player, committed, reliable, and flexible
