Debt Collection Clerk (80–100%)

​Vaudoise is one of the leading Swiss insurance companies and an attractive and future-oriented employer. In line with its cooperative identity and values, Vaudoise creates a healthy, inclusive, and inspiring work environment where you can develop further.

For our Legal Department Debt Collection, we are looking for a Debt Collection Clerk (80–100%) to start on January 1, 2026, or by agreement at the headquarters in Lausanne.

Your tasks:

• Independent and complete processing of files from the initiation of debt collection, whether for premiums, deductibles, or recourse claims related to claims, in compliance with internal guidelines and careful process management
• Establishing and maintaining diverse written and telephone contacts with Vaudoise agencies, debt collection and bankruptcy offices, courts, as well as customers – always in a cooperative and professional spirit
• Analysis of financial situations as well as granting and negotiating reasonable payment terms
• Monitoring and processing of incoming payments in direct collaboration with debt collection to ensure efficient cash flow management
• Supporting and advising Vaudoise agencies on all questions related to legal disputes through practical recommendations and professional expertise
• Active participation in the continuous improvement of monitoring and debt collection processes through suggestions that contribute to efficiency and quality enhancement

Your profile:

• Completed commercial basic training (EFZ)
• Very good oral and written knowledge of German and French, Italian skills are an advantage
• Good knowledge of the Federal Debt Collection and Bankruptcy Act and several years of experience in this field in Switzerland
• Confident use of common MS Office applications, especially Excel

You work independently and efficiently, are able to set priorities correctly and meet deadlines. With your structured and careful way of working, you approach your tasks with organizational talent and a sense of responsibility. Curious and versatile, you appreciate the variety of activities. You are committed and responsible and contribute to an open and constructive working atmosphere.

We offer you:

• A healthy working environment in a cooperatively organized company, awarded as a "Great Place to Work"
• Diverse social benefits and flexible working conditions
• Human values that focus on the well-being of employees
• A position in a dynamic and motivated team

We look forward to receiving your complete application documents electronically (CV, cover letter, work certificates, and diplomas).