Call Agent in the Biel Region – 100% (temporary with option for permanent employment)
Biel
Key information
- Publication date:29 December 2025
- Workload:100%
- Contract type:Permanent position
- Place of work:Biel
Job summary
Join selected as a Call-Agent in Biel, where your voice makes waves! Enjoy a flexible work environment with opportunities for growth.
Tasks
- Engage with customers via phone, providing top-notch service.
- Identify customer needs and conduct active sales conversations.
- Document activities carefully in the CRM system to ensure quality.
Skills
- Experience in sales or direct customer contact is preferred.
- Strong communication skills and a positive attitude are essential.
- Proficient in German, with French being a plus for our bilingual region.
Is this helpful?
Communication talent, persuasiveness, career opportunity – your voice moves the Seeland.
As a Call Agent Biel, you are the first point of contact for customer concerns and are looking for a new challenge where you can prove your eloquence and sales strength daily? Then this position is perfect for you. For modern contact centers in the Biel region, we are looking for motivated talents who enjoy telephone contact and advise customers with enthusiasm. Since we focus on sustainable development, this job as a Call Agent Biel offers you a stable perspective with a clear option for permanent employment. In addition, you benefit from flexible working models and personal support in a dynamic environment.
selected – we connect communication talents with regional opportunities.
Who we are
selected is your bilingual partner for modern personnel placement in the Biel/Bienne region. We know the requirements for every Call Agent Biel exactly and understand what matters in professional customer dialogue. We bring motivated personalities together with attractive companies because honest advice and long-term integration are important to us. We personally accompany you from the first training to successful completion – so you can fully focus on your customers.
Your tasks – communicative & goal-oriented
In your role as Call Agent Biel, you are the business card of our partner companies. Your tasks are versatile and require sensitivity:
Customer contact: First, you competently support and advise new and existing customers by phone (inbound & outbound).
Sales: Then you identify customer needs and conduct active sales conversations for subscriptions and services.
Consulting: In addition, you act as an expert for inquiries and master professional objection handling confidently.
Offer creation: Furthermore, you create individual offers and ensure a successful sales conclusion.
Administration: You diligently document all activities and customer data in the CRM system.
Quality: Finally, you ensure that every call is handled according to high service and quality standards.
Your profile – eloquent & convincing
To get started as a Call Agent Biel with us, you bring the following:
Communication: You are articulate, goal-oriented, and love to inspire people on the phone.
Experience: Ideally, you also have experience in sales, gastronomy, or direct customer contact.
Language: As a Call Agent Biel, you communicate confidently in German; good French skills are a big plus in our bilingual region.
IT skills: You are confident in using a PC and quickly find your way around new software tools.
Attitude: You have a positive demeanor, are resilient, and enjoy working towards measurable goals.
What we offer you
Assignments: We offer you exciting jobs as a Call Agent Biel with leading service companies in the region.
Flexibility: Benefit from modern workplaces and the possibility of home office (depending on the employer).
Salary: You receive fair, performance-based pay as well as attractive social benefits.
Support: Our experienced team in Biel personally supports you and prepares you optimally for your start.
Perspective: We offer you long-term projects as a Call Agent Biel with a high rate of permanent employment.
Ready for the next career step on the phone?
Do you want to show how much persuasiveness you have as a Call Agent Biel? Then we look forward to your message. Send us your dossier or apply directly online with us!