Digital Journey Project Manager
BRACK.CH AG
Mägenwil
Key information
- Publication date:24 July 2025
- Workload:100%
- Place of work:Mägenwil
Job summary
Join Brack.Alltron to shape the future of commerce! Exciting opportunities await in a dynamic work environment.
Tasks
- Develop and implement cross-channel customer journeys for marketing campaigns.
- Analyze and innovate optimization strategies along the customer journey.
- Collaborate with teams and manage external agencies as a central point of contact.
Skills
- Completed higher education in Marketing, Business, or IT-related fields.
- Experience in E-commerce, Digital Marketing, or Customer Journey Management.
- Strong communication and project management skills with a customer-focused approach.
Is this helpful?
This is what you can expect
- You develop and implement cross-channel customer journeys for our marketing campaigns, specifically defining and optimizing relevant touchpoints and creating content and conceptual briefings for their successful implementation.
- Analysis, development, and implementation of innovative optimization approaches along the customer journey, for example, through the integration of new channels or technologies, as well as the development of rough concepts, business cases, and roadmaps for digital contact points.
- Conceptualization, prioritization, and strategic further development of touchpoints and shop functions along the customer journey to optimize user experience and conversion. You work closely with interdisciplinary teams such as Advertising, Publishing, IT, UX, Business Units, and Data Analytics, while also managing external agencies as the central point of contact (SPOC).
This is what you bring
- Completed higher education in the field of Marketing, Business Administration, or Business Informatics (University, FH, HF).
- Experience in E-Commerce, Digital Marketing, or Customer Journey Management, as well as in planning and implementing marketing campaigns across digital channels.
- You think customer-centric and needs-oriented, especially in the B2C environment, and bring a strategic understanding, a holistic mindset, and experience in project management.
- Strong conceptual skills for developing business requirements and creating convincing solutions for digital touchpoints.
- Creativity and innovation capability, technical understanding of shop systems and UX, as well as an understanding of agile methods.
- Excellent communication and presentation skills, team and service-oriented work, ability to coordinate and motivate various stakeholders, as well as analytical, strategic, and goal-oriented thinking with a structured working style and high self-initiative.
- Very good German language skills and a good understanding of the English language.
Benefits
Are you interested or do you have further questions?
Eveline Icobas is happy to assist you by phone or electronically.
About us
"Together we shape the trade of tomorrow" Brack.Alltron employs around 1300 employees and generates over a billion in revenue. The company exists because one person had the courage to find and pursue new paths. Our success story shows that through each individual, something great is created together, and we love our uniqueness. We set ambitious goals, and it is very important to us that we act responsibly, support and challenge each other, and enjoy what we do every day.
Our hiring process
- You create your profile in our career portal and apply directly online for the advertised position.
- You will immediately receive a confirmation of receipt, and within a maximum of 10 working days, you will receive feedback on how to proceed.
- While you show us your patience, we take personal time to review your application and define the next steps.
- If your documents convince us, we will get to know each other via live video call or in a personal conversation.
- The "match" confirms itself mutually. Then we go into the second round of interviews where you will get to know your future workplace and the team.
- YES – we have chosen each other! The employment contract will be sent to you digitally, and after the contract is signed, you will receive access to our internal communication channels, and at the same time, we will prepare your onboarding process.
