Clerk in Customer Service & Service Support (m/f/d) 100%
Oberbuchsiten
Key information
- Publication date:16 September 2025
- Workload:100%
- Place of work:Oberbuchsiten
Job summary
Rentokil Schweiz AG excels in pest control and hygiene services. Join a dynamic team committed to protecting lives and enhancing well-being.
Tasks
- Act as a central liaison between customers and service departments.
- Handle customer inquiries and process orders in the ERP system.
- Maintain data and assist with annual planning and administrative tasks.
Skills
- Completed commercial education with 2+ years in customer service.
- Strong communication skills in German and French required.
- Proficient in MS Office and good English or Italian skills preferred.
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Company Description
Globally active and yet local - The company Rentokil Schweiz AG
For almost 100 years, Rentokil Initial has set worldwide standards in pest control, professional hygiene services, and interior landscaping. Our mission - Protecting people. Improving lives - we pursue daily with expertise and passion. As one of the largest service companies, Rentokil Initial is active in over 85 countries with more than 45,000 employees. In Switzerland, more than 70 employees work every day to provide excellent service to our more than 5,000 customers.
At our location Oberbuchsiten/SO, we are looking for a proactive and communicative Clerk in Service Support (m/f/d) starting 01.06.24 or by arrangement.
Job Description
Proactive and Versatile and independent - Your tasks
- Central interface function between customers, service, and sales departments
- Telephone and written recording of customer inquiries from all over Switzerland
- Recording and processing of orders and service requests, etc. in our ERP system up to the dispatch of invoices and dunning
- Maintenance of master data in various software tools
- Credit checks
- Assistance in the preparation of the annual planning
- Various administrative tasks
Qualifications
Additional Information
Communicative - Your profile
- Completed commercial basic training
- At least 2 years of experience in customer service/support
- High service orientation, enjoyment of customer contact as well as reliable and independent working style
- High team spirit
- Fluent German and French skills are a must (Level B2/C1 - business fluent)
- Good spoken English and/or Italian skills are desirable
- Confident handling of MS Office applications
And what do we offer you?
- A varied and interesting area of responsibility with development opportunities (possibility to take over team leadership after some time if interested and suitable)
- For candidates from the French-speaking part of Switzerland, we offer a home office model that allows you to work from home 3-4 days a week after the training phase.
- A committed, cheerful team
- A comprehensive introduction to the new industry
- 5 weeks of vacation
- Free parking
Apply now!
Become part of our family team and support us in our growth-oriented company. We look forward to initial contact.
