Medical Secretary

Psychiatry Biel UPZ Münsingen

from 1 February 2027 or by arrangement

Would you like to work in a versatile hospital secretariat and ensure with your organisation that everything runs smoothly behind the scenes? In your daily work, you are an important hub between the various professional groups, patients, and other internal and external contacts. You work independently, keep an overview even with diverse concerns, and contribute significantly to a smooth hospital routine with your careful and service-oriented approach. You can expect a committed, family-like team, a varied range of tasks, and the opportunity to contribute your experience and ideas.

Your tasks

• You are the first point of contact at reception and on the phone for our patients as well as for referrers, ensuring a respectful initial contact with your friendly and professional manner
• You take on the admission and discharge correspondence in our interprofessional and committed team, proofread reports and assessments, format them, and ensure their dispatch
• You keep an eye on appointments and deadlines and coordinate these around cost approvals, complaints, and confidentiality releases
• You support the medical, psychological, and social work teams in administrative matters
• You ensure reliable mail and email triage and make sure that enquiries and documents reach the correct departments
• With your commitment and appreciative manner, you put people at the centre of your actions
• You actively contribute your know-how and experience and help shape the further development of our secretariat
• With your customer-oriented commitment, you contribute internally and externally to UPZ being perceived as a competent contact point and treatment centre for our patients

Your profile

• You have completed commercial training or have a comparable qualification
• Ideally, you have further training in medical secretarial work or have training as a medical practice assistant
• You are resilient, service- and solution-oriented, and convince with humour, empathy, as well as a high sense of responsibility and quality awareness
• Your mother tongue is German or French, and you have language skills in the other language at least at level B2, ideally C1
• Furthermore, you appreciate personal contact with various professional groups and have empathy for patients in difficult life situations
• Proficient use of the usual MS Office programmes completes your profile

Your contacts

Vanessa Schoch

Vanessa Schoch answers your specialist questions: T: +41 58 630 83 63

For questions about the application process, please contact

Yanis Emanuel Ryser

Email: bewerbungen@upz-bern.ch T: +41 58 630 96 71

The UPZ

The University Psychiatric Centre Bern (UPZ) is the leading competence centre for psychiatry and psychotherapy in the capital region as a university hospital. It ensures psychiatric care in the canton of Bern along the entire care chain, from early detection through outpatient, day clinic and inpatient therapies to rehabilitation and forensics. With over 30 locations, UPZ offers a comprehensive care network. In addition, UPZ makes an important contribution in the areas of teaching, training and further education, as well as research.

Learn more

https://jobs.upz-bern.ch/de/warum-upz

Your workplace

Vogelsang 84, 2502 Biel