Supervisor / Caregiver Correctional Services 80 - 100%
Kanton Zürich
Zürich
Key information
- Publication date:22 October 2025
- Workload:80 – 100%
- Place of work:Zürich
Job summary
Join the Zurich Justice Department as a Betreuer/in in a dynamic team.
Tasks
- Support and guide inmates with empathy and clarity.
- Maintain a safe and calm prison environment during challenges.
- Coordinate security measures and document events accurately.
Skills
- Completed education and fluency in German plus one other language.
- Strong communication skills and team spirit are essential.
- Flexibility, resilience, and a calm demeanor in tough situations.
Is this helpful?
Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and employs around 1,400 staff with diverse professional profiles. JuWe is responsible for criminal and measure enforcement as well as the implementation of various types of detention. For JuWe employees, the successful social reintegration of offenders and the prevention of recidivism are of particular importance.
The Pfäffikon Prison (GFP) operates, in addition to classic pre-trial detention, a security department for all types of detention. The security department houses detainees from all over Switzerland who require special personnel care and structural measures due to mental illness, an increased risk of escape, or high potential for violence. The GFP is currently undergoing renovation, and reopening is planned for mid-2026.
For our enforcement team, we are looking for a committed, dynamic, and highly motivated individual starting February 2026 or by arrangement, who tackles tasks with passion and team spirit.
Until the GFP reopens, you will temporarily work at Zurich Prison, where most of the Pfäffikon team is deployed during the renovation.
Your area of responsibility
- You supervise, advise, and lead detainees with clarity, empathy, and a sense of responsibility
- In challenging situations, you keep a cool head, recognize crises early, and ensure a safe, calm prison environment
- You support the personal development of inmates and actively contribute to their reintegration
- In the control center, you maintain an overview of all security systems, coordinate emergencies, and ensure smooth operations during walks and internal transfers
- You also keep track administratively. You write reports and document events reliably and precisely
- Shift, weekend, night, and special duties are as natural to you as contributing to quality assurance and the further development of operations
Your qualifications
- Completed education (federal vocational certificate, (specialized) Matura or equivalent qualification)
- Very good German skills as well as good knowledge of at least one other language and confident IT user skills
- A communicative, responsible, and resilient personality who remains calm even in demanding situations
- Flexibility, humor, and team spirit. You actively contribute and help foster a respectful and supportive team environment
- Minimum age of 25 years and a clean record (no entries in the criminal or debt register)
What makes this position special
- You can expect a versatile and responsible role in an exciting and extraordinary work environment
- You actively help shape a culture in which respectful, reflective, binding, and consistent interaction with people in correctional services is lived
- You benefit from a wide range of training and further education opportunities that advance you personally and professionally
- And yes, the employment conditions with the canton are truly attractive
Your application
Ready for a new challenge? Then apply now via our online tool. We look forward to receiving your documents!
If you have questions about the position, you can reach Sebastian Sindelar, Deputy Head of Enforcement, at 044 248 32 77.
If you have questions about the application process, the Recruitment & Assessment team will be happy to assist you at 043 258 35 83.
JuWe uses an online assessment as part of the application process. More information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton of Zurich (zh.ch).
