Customer Support 80-100% (m/f/x) – 6-month Fixed-term Contract
VAUDOISE ASSURANCES HOLDING SA
Vevey
Key information
- Publication date:06 September 2025
- Workload:80 – 100%
- Place of work:Vevey
Job summary
Join Vaudoise, a leading insurance provider in Switzerland. Enjoy a supportive work environment with great benefits.
Tasks
- Assist agents and brokers with contract management and follow-up.
- Open and process all types of claims, including vehicle incidents.
- Provide customer information via various channels (counter, phone).
Skills
- Minimum 3 years in a similar role or commercial employee diploma in insurance.
- Fluent in French; German or English is a plus.
- Ability to manage stress, prioritize tasks, and work flexibly.
Is this helpful?
Solid and forward-looking employer, Vaudoise is one of the leading insurers in Switzerland. True to its cooperative nature and values, it encourages the creation of a healthy, inclusive, and inspiring work environment, ideal for developing your talent.
To support our team within our general agency in the Riviera, which offers its insured clients high-level services in contract management and processing, we are looking for a Customer Support person, between 80 and 100%, for a fixed-term contract from October 2025 to March 2026.
The various tasks awaiting you:
- Support our agency advisors and brokers both in contract management and follow-up
- Open claims in all branches as well as handle motor vehicle and property agency claims
- Inform customers (counter, correspondence, telephone, and accounting)
What makes you unique:
- Professional experience in a similar position of at least 3 years or a commercial employee CFC in the insurance field
- AFA certification or federal diploma is an asset
- Native French speaker, German and/or English as a second language is an asset
You are also autonomous, know how to manage priorities and stress, are flexible, and have ease in contacts while enjoying teamwork, then you are the person we need!
We offer you:
- A healthy work environment in a mutual company certified "Great Place to Work"
- Multiple social benefits
- Human values focused on employee well-being
- Support in development and training
We look forward to receiving your complete application file digitally (with CV, cover letter, copies of work certificates and diplomas).
