Junior Customer Service Advisor Body Shop 100% (m/f/d)
Key information
- Publication date:14 January 2026
- Workload:100%
- Contract type:Permanent position
- Place of work:Wil
Job summary
Passionate about customer contact? Join us as a Junior Customer Service Advisor!
Tasks
- Support our service team with repair inquiries and solutions.
- Handle customer communications with professionalism and care.
- Assist in planning and coordinating repair appointments efficiently.
Skills
- Basic training as a bodywork technician or painter required.
- Strong communication skills and a friendly demeanor.
- Proficient with digital tools and IT knowledge essential.
Is this helpful?
Do you enjoy customer contact? Then we are looking for you!
Are you fascinated by cars, but equally love contact with customers? With your experience in the service sector and your flair for consulting, you are exactly right with us – because you are the first point of contact when it comes to trust, quality, and smooth processes.
What makes us special? Our family-like working atmosphere, short communication channels, and always an open ear for your ideas and wishes. With us, you never stand still – we support you and accompany you on your career path.
Sounds like your next step? Then don’t wait any longer and become part of our team as:
Junior Customer Service Advisor Body Shop 100% (m/f/d)
Your tasks:As a Junior Customer Service Advisor, you support our customer service in the body shop and paint shop. You are the first contact person for our customers regarding repair inquiries and ensure smooth processes and satisfied customers with your service-oriented manner.
- You assist with damage assessment on the vehicle, prepare quotes and repair orders, support follow-up calculations, and take on simple partial calculations
- You help plan and coordinate repair appointments using software programs
- You participate in vehicle handover and assist in explaining the work performed
- You ensure friendly customer communication and are able to professionally answer customer inquiries
- You receive customer concerns, complaints, and claims and take care of further processing
- You have a basic education as a car body mechanic or car body painter
- You have the interest and willingness to attend appropriate training or further education in the field of service advisor
- With your open manner and communication talent, you find it easy to conduct customer conversations in a friendly and professional way
- You have a sales flair and enjoy actively offering suitable solutions
- A confident handling of digital tools and IT knowledge is a matter of course for you
- Fitness for free: Use our in-house fitness studio – completely free of charge
- Wrenching allowed: Our workshop is also available for your own car
- We invest in you: Financial support for further training that advances us together
- Team with vibes: An upbeat, uncomplicated, and super friendly team
- Flat hierarchies: Communication at eye level, short paths, and open doors
Are you ready to contribute in a family-like and expanding company in a dynamic industry? Do you want to tackle potentials with us and celebrate sustainable successes?
Take the step towards personal change and apply at von Rotz Group. We support you on your way and look forward to your application.
Contact person: Hakan Zeybekoglu
