Customer Service Manager 50-100% | Part-time possible
Yousty AG
Zürich
Key information
- Publication date:17 January 2026
- Workload:50 – 100%
- Place of work:Zürich
Job summary
Join yousty.ch, connecting youth and companies for Swiss vocational training. Enjoy a flexible work environment with family-friendly benefits.
Tasks
- Provide support to our SME clients via email, phone, and chat.
- Onboard new clients and advise existing ones for satisfaction.
- Ensure service quality and manage administrative tasks.
Skills
- Several years of experience in customer service or success roles.
- Structured, independent, and reliable work style required.
- Strong customer focus with excellent communication skills.
Is this helpful?
With yousty.ch we bring young people and training companies together and make an important contribution to vocational education in Switzerland.
For our team, we are looking for an experienced, service-oriented personality who brings calm, structure, and passion – ideal for a part-time solution alongside family & career.
Your tasks:
- Support and assistance for our SME customers (email, phone, chat)
- Onboarding new customers and advising regular customers
- Responsibility for customer satisfaction and service quality
- Quality assurance of company profiles and new listings
- Administrative tasks & collaboration in the customer service team
What you bring
- Several years of experience in customer service / customer success
- Structured, independent, and reliable working style
- High customer orientation and clear communication
- Digital affinity (CRM, MS Office, etc.)
- Very good German, French is an advantage
Applications from mothers with professional experience who want to use their know-how in a meaningful part-time role are especially welcome.
What we offer
- Family-friendly part-time position with responsibility
- Meaningful work with social value
- Young, appreciative team & flat hierarchies
- Modern office directly at Zurich main station
If this suits you, then apply with us today!
