Assistant Front Office Manager (m/f/d)
Key information
- Publication date:05 September 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Arosa
Job summary
Join the Tschuggen Grand Hotel as an Assistant Front Office Manager! Be part of a luxury 5-star experience in the beautiful Bündner mountains.
Tasks
- Lead the Front Office area in the absence of the FOM.
- Ensure smooth operations of morning and evening shifts using checklists.
- Manage debtor accounts and process daily transactions efficiently.
Skills
- Completed vocational training with experience in a similar role.
- Fluent in German and English; additional languages are a plus.
- Organizational skills to maintain composure during busy times.
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Assistant Front Office Manager (m/f/d)
The Tschuggen Grand Hotel in Arosa is a 5-star superior luxury hotel located at 1,800m altitude in the Grisons mountains. As one of the four houses of "The Tschuggen Collection," our hotel offers 128 individually designed rooms, suites, and mountain lofts, as well as four stylish restaurants – including the gourmet highlight La Brezza with 19 Gault&Millau points & two Michelin stars – and an impressive 5,000 m² large spa mountain oasis, designed by Mario Botta.
OUR VISION - We give time back its value.
Are you a passionate and empathetic host, appreciative & respectful?
Then you are right with us.
Start date beginning of November 2025
🎯 YOUR PROFILE
Completed vocational training with experience in a similar position
Professional experience in 5-star hotels desired
Fluent German and English skills are required, any additional language is an advantage
Team player, responsible and flexible
Well-groomed appearance and professional manners
Empathetic and discreet personality as well as service-oriented demeanor
Organizational talent who keeps an overview even in hectic times
📄 YOUR TASKS
Management of the FO area in the absence of the FOM
Handling all tasks arising at the front office
Ensuring smooth operation of the early and late shifts using checklists
Management of debtor management and dunning process
Filing and posting of deposits and prepayments, reporting to the FOM and management
Processing the daily closing and correcting discrepancies
Management of the cash system of all front office employees, daily cash registers and banking transactions
Sale and acceptance of room reservations
OUR BENEFITS - This is what you can expect from us:
Attractive employee accommodations near the hotel
Balanced menu offerings in our employee trattoria with vegetarian & vegan options
24/7 use of our fitness center
Local benefits such as special prices at sports shops, ski passes and much more
Special prices for overnight stays in our houses of "The Tschuggen Collection" as well as the Swiss Deluxe Hotels
If you feel addressed - apply now!
We look forward to receiving your application documents - preferably digital:
Cover letter
Complete CV including photo
Certificates & diplomas
Anna Bauer
Tschuggentorweg 1
7050 Arosa
team@tschuggen.ch
T: 081 378 90 30
