Supervisor / Caregiver - Operations Coordination 80% - 100% Career Changers Welcome
Kanton Zürich
Zürich
Key information
- Publication date:24 October 2025
- Workload:80 – 100%
- Place of work:Zürich
Supervisor / Caregiver - Operations Coordination 80% - 100% Career Changers Welcome
Have you ever wondered how the intake of a person in prison works? If yes – then read on and discover how you as a Supervisor / Caregiver – Operations Coordination in the correctional system can take responsibility and make an important contribution to society.
In this meaningful role at Zurich West Prison, you ensure that everything runs smoothly during the admission and stay of incarcerated persons. You coordinate all administrative processes and are the central contact person – both for colleagues and external partners.
Do you keep an overview when others lose their heads? Do structured processes, planning, and precision suit you? Then we look forward to getting to know you!
Operations Coordination - the heart of Zurich West Prison (GZW):
At GZW, we are on duty 24/7, 365 days a year. In operations coordination, you ensure that everyday life in the prison runs in a structured and safe manner.
- You organize and coordinate all processes related to the admission, stay, and release of inmates; from cell allocation to property management to deadline control. You electronically record up to 60 admissions and releases daily
- Your tasks also include processing detention-relevant documents, coordinating transports, and scheduling appointments
- You operate security-relevant systems, monitor holding cells, and handle emergency calls attentively and reliably
- In lively exchange with a diverse group of partners – by phone, at the counter, or upon arrivals – you communicate with important partners such as public prosecutors, probation and enforcement services, as well as the inmates themselves
- Occasionally, you also take shifts at the central office or lodge to ensure security throughout the building
What you bring
- You are at least 25 years old, have a vocational diploma (EFZ or journeyman's certificate), and have no entries in the criminal or debt register
- You have at least 3 years of professional experience; further training as a specialist in correctional services is an advantage
- Dealing with people in difficult personal situations is part of your daily routine. For this, besides a positive view of humanity, you need sensitivity, a strong character, and sometimes patience
- You enjoy working in a structured and administrative way, even in a complex environment
- High resilience and independent work are natural for you
- You have very good German skills in speaking and writing; oral foreign language skills are a plus
- Confident use of MS Office and a general IT affinity are among your strengths
- You are willing to work shifts, including early, late, night, and weekend shifts
What you gain
- Zurich West Prison is centrally located next to Hardbrücke, giving you excellent public transport connections
- You can expect a well-thought-out introduction and a large range of continuing education and training opportunities in theory and practice
- A lunch check card and an excellent staff restaurant
- 24/7 access to the PJZ fitness area enables you to achieve the perfect work-life balance
- We offer you a fair, secure, and all-around good employment package
- You work meaningfully in a socially relevant environment
How to become part of us – five steps to employment
1) Application via our online tool
2) Online assessment
3) Virtual introduction with line management and HR
4) Personal meeting and trial day at GZW
5) Final decision
We are committed to unbiased application processes and therefore ask you to refrain from including a cover letter, photo, and marital status in your application. For this reason, we also use an online assessment early in the process to evaluate applicants as objectively as possible.
Do you have questions about the role? Barbara Morgner, Head of Operations Coordination, is happy to assist you at Tel. 043 257 30 01. Questions about the application process can be answered by the Recruitment & Assessment team at Tel. 043 258 34 59.
More information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton Zurich (zh.ch).
Have you ever wondered how the intake of a person in prison works? If yes – then read on and discover how you as a Supervisor / Caregiver – Operations Coordination in the correctional system can take responsibility and make an important contribution to society.
In this meaningful role at Zurich West Prison, you ensure that everything runs smoothly during the admission and stay of incarcerated persons. You coordinate all administrative processes and are the central contact person – both for colleagues and external partners.
Do you keep an overview when others lose their heads? Do structured processes, planning, and precision suit you? Then we look forward to getting to know you!
Operations Coordination - the heart of Zurich West Prison (GZW):
At GZW, we are on duty 24/7, 365 days a year. In operations coordination, you ensure that everyday life in the prison runs in a structured and safe manner.
- You organize and coordinate all processes related to the admission, stay, and release of inmates; from cell allocation to property management to deadline control. You electronically record up to 60 admissions and releases daily
- Your tasks also include processing detention-relevant documents, coordinating transports, and scheduling appointments
- You operate security-relevant systems, monitor holding cells, and handle emergency calls attentively and reliably
- In lively exchange with a diverse group of partners – by phone, at the counter, or upon arrivals – you communicate with important partners such as public prosecutors, probation and enforcement services, as well as the inmates themselves
- Occasionally, you also take shifts at the central office or lodge to ensure security throughout the building
What you bring
- You are at least 25 years old, have a vocational diploma (EFZ or journeyman's certificate), and have no entries in the criminal or debt register
- You have at least 3 years of professional experience; further training as a specialist in correctional services is an advantage
- Dealing with people in difficult personal situations is part of your daily routine. For this, besides a positive view of humanity, you need sensitivity, a strong character, and sometimes patience
- You enjoy working in a structured and administrative way, even in a complex environment
- High resilience and independent work are natural for you
- You have very good German skills in speaking and writing; oral foreign language skills are a plus
- Confident use of MS Office and a general IT affinity are among your strengths
- You are willing to work shifts, including early, late, night, and weekend shifts
What you gain
- Zurich West Prison is centrally located next to Hardbrücke, giving you excellent public transport connections
- You can expect a well-thought-out introduction and a large range of continuing education and training opportunities in theory and practice
- A lunch check card and an excellent staff restaurant
- 24/7 access to the PJZ fitness area enables you to achieve the perfect work-life balance
- We offer you a fair, secure, and all-around good employment package
- You work meaningfully in a socially relevant environment
How to become part of us – five steps to employment
1) Application via our online tool
2) Online assessment
3) Virtual introduction with line management and HR
4) Personal meeting and trial day at GZW
5) Final decision
We are committed to unbiased application processes and therefore ask you to refrain from including a cover letter, photo, and marital status in your application. For this reason, we also use an online assessment early in the process to evaluate applicants as objectively as possible.
Do you have questions about the role? Barbara Morgner, Head of Operations Coordination, is happy to assist you at Tel. 043 257 30 01. Questions about the application process can be answered by the Recruitment & Assessment team at Tel. 043 258 34 59.
More information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton Zurich (zh.ch).
