Deputy Customer Service Manager (m/f/d) 100%
Basel
Key information
- Publication date:31 July 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Basel
Job summary
Mepha Pharma AG and Teva Pharma AG are leading Swiss pharmaceutical companies. They offer a dynamic work environment with numerous opportunities for growth.
Tasks
- Support the motivated Customer Service team in Basel.
- Manage customer inquiries and ensure satisfaction.
- Coordinate with internal departments for seamless service.
Skills
- Experience in customer service or related fields is preferred.
- Strong communication and interpersonal skills are essential.
- Ability to work collaboratively in a team-oriented environment.
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Mepha Pharma AG and Teva Pharma AG together belong to the leading pharmaceutical companies in Switzerland. Mepha has been part of the internationally active Teva Group since 2011, one of the world's leading providers of generics. Mepha and Teva are based in Basel and currently employ a total of 174 employees. The Mepha and Teva portfolio includes over 320 products, which are mainly used in primary medical care to treat a wide range of diseases. The range consists of around 270 generics, over-the-counter medicines, dietary supplements, medical devices as well as biosimilars, biologicals, and other original medicines. The latter are used to treat diseases of the central nervous system, respiratory tract, and cancer. Mepha and Teva distribute their products through pharmacies, self-dispensing doctors, wholesalers, and hospitals. With around 23 million* packages, Mepha and Teva sold the most medicines in Switzerland in 2023.
Teva/Mepha is looking for a Deputy Customer Service Manager 100% to support our motivated Customer Service team in Basel, starting immediately or by arrangement.
