Team Leader Hospitality Service

COO Münsingen

from 1 January 2027 or by arrangement

At the University Psychiatric Centre Bern (UPZ), you and your team ensure a high level of service quality and smooth operations in the Hospitality Service area. As a Team Leader Hospitality Service, you lead and support your team, coordinate daily workflows, and actively participate in operational activities. With your service-oriented approach, organisational talent, and eye for quality, you contribute to a professional and welcoming atmosphere. You can expect a varied role where you take on leadership responsibilities, develop your team, and actively shape daily operations.

Your tasks

• You lead, accompany, and support your team and promote a respectful and constructive collaboration
• You plan and coordinate daily work assignments and ensure smooth processes in the Hospitality Service area
• You actively participate in day-to-day operations and support your team where needed
• You ensure friendly, attentive, and professional care of our guests
• You are the contact person for your team, support your employees with questions, and promote their personal responsibility as well as their professional and personal development
• You keep an overview even during busy periods, set priorities, and find pragmatic solutions to challenges in daily operations
• You ensure compliance with quality, hygiene, and safety standards and exemplify these in everyday work
• You identify optimisation potential, contribute your own ideas, and participate in the further development of workflows
• You work closely with other areas of hospitality and nursing and contribute to good cross-departmental collaboration

Your profile

• You have leadership experience, ideally in service, hospitality, or a comparable service operation
• You have a strong service orientation and enjoy creating a professional and welcoming atmosphere
• You like taking responsibility, make appropriate decisions, and act in a solution-oriented manner
• You enjoy practical work and appreciate the combination of leadership tasks and active participation in daily operations
• You are a communicative, reliable, and team-oriented personality who can motivate, support, and promote employees
• You work independently, in a structured and forward-looking manner, and keep an overview even in lively situations
• You have organisational talent, flexibility, and a good sense of the needs of guests and patients
• You have good oral and written German skills

Your contacts

Samuel Mischler

Samuel Mischler answers your specialist questions: T: +41 31 720 86 80

For questions about the application process, please contact

Yanis Emanuel Ryser

Email: bewerbungen@upz-bern.ch T: +41 58 630 96 71

The UPZ

The University Psychiatric Centre Bern (UPZ) is the leading competence centre for psychiatry and psychotherapy in the capital region as a university clinic. It ensures psychiatric care in the canton of Bern along the entire care chain, from early detection through outpatient, day clinic, and inpatient therapies to rehabilitation and forensics. With over 30 locations, UPZ offers a comprehensive care network. In addition, UPZ makes an important contribution in the areas of teaching, training and further education, as well as research.

Learn more

https://jobs.upz-bern.ch/de/warum-upz

Your workplace

Hunzigenallee 1, 3110 Münsingen