Partner Success Manager Fiduciaries (f/m/d) 80-100% Job in Vevey, CH

About the job

Every day, we give our all so that small business owners can be more successful. Does that sound ambitious? Yes, it is! That's why we need your help.

We want to offer every company tailored, efficient, and high-quality IT solutions. This is how bexio is today the leading provider of online business management software for small businesses.

Founded in 2013, bexio is currently expanding rapidly. We currently have 90,000 customers, more than 7,000 fiduciary partners, and over 150 employees.

Partner Success Manager Fiduciaries (f/m/d) 80-100%

What awaits you with us:

• You are the privileged contact person for our fiduciary partners and accompany them throughout their journey with bexio – from the first contact to the successful use of our solution.
• During exciting product demonstrations, inspiring academies, and interactive webinars, you show how simple and effective bexio is to use. You also actively sell training and onboarding offers to our partners.
• You support fiduciaries in migrating their clients and ensure that everything runs smoothly – from the startup phase to license usage.
• You build lasting trustful relationships with our partners – whether online, by phone, or during occasional on-site visits, in collaboration with our Sales & Partner Manager.
• You manage partner and client files, handle complaints professionally, and actively engage in winning back dissatisfied or inactive clients.
• You work closely with the Support, Product Management, and Marketing teams to understand our partners' needs and realize them.
• Thanks to your creativity and commitment, you actively contribute to our go-to-market strategy and help us further strengthen the fiduciary channel at bexio.

What we ask for:

• You have a complete education, supplemented by continuing education and 4 to 5 years of professional experience, ideally in customer service or sales.
• You have expertise in fiduciary and accounting fields – experience with SaaS solutions would be the icing on the cake.
• You enjoy working with a B2B clientele and bring proven experience in partner management or account management.
• Your presentations captivate the audience, and you feel at ease during webinars or training sessions.
• A "can-do" mentality, proactivity, a strong team spirit, and the ability to quickly grasp complex topics characterize you.
• Open and communicative by nature, you know how to unite and inspire your interlocutors at all levels.
• French is your native language, and you shine with a very good level of English – German would be a great plus.

What you can expect from us:

• Work smart: flexible working hours are common with us. In addition, home office or free choice of workplace for tasks that allow it.
• Fair salary: you do good work, we pay fairly.
• Team first: a good team does better work. That’s why we regularly organize events for employees to strengthen cohesion.
• You are important: employees are at the heart of our company. That’s why we treat each other respectfully and simply. Moreover, we give you the opportunity to thrive in a positive work environment.
• We cover most of your pension fund premiums. We also offer an individual program of choice, tailored to you and your life.
• Our employees benefit from advantageous conditions on mobile phone subscriptions.

What else you should know about us:

We are a young, dynamic company that works as a team to constantly improve our great product. If you want to work with us in this mindset and in the lively atmosphere of a scale-up, if you love the Web with all its possibilities, then you are the person we need. With us, you have the opportunity to develop personally and professionally in a positive work environment and to give free rein to your ideas.

Interested? Then send your application directly online by clicking the following link. For the sake of the environment, please do not send paper applications – a digital form is sufficient.

We look forward to meeting you!