Teamlead Provider Solutions

About the job

A stable IT operation is the foundation. But for a department to develop further, it needs leadership, direction, and the courage to rethink things. At Aveniq, you take over an experienced team and shape the transition towards more DevOps and automation with them, without jeopardising operational stability.

What to expect:

• As a leader, coach, and sparring partner, you support around ten employees and external specialists

• Monitoring & alerting, IT service management, as well as BI & analytics run reliably thanks to you

• Clear processes, roles, and deputies provide structures that hold under your leadership

• You shape the path to DevOps, automation, and modern platforms together with your team

• You always keep resources, capacities, and budget under control

• When it matters, you are on hand: as the first escalation point and during major incidents, in close exchange with architecture, specialist teams, and customers

What you bring:

• Several years of leadership experience in IT, ideally also with larger teams

• A solid IT background, preferably with a university of applied sciences degree

• Familiarity with IT operations, service management, and ITIL; certification is a plus

• AI is a natural part of your workday: you understand how it works, use it purposefully, and approach new developments with curiosity

• Successful experience in developing teams and operational organisations

• DevOps, cloud-native, and Kubernetes are not just buzzwords for you

• Clear communication, a confident presence, as well as very good German and English skills