Talan SA
Sion
14 hours ago
ECM Consultant – OpenText
- 26 February 2026
- 100%
- Permanent position
- Sion
Job summary
Join Talan as a Consultant ECM – OpenText, a global tech advisory firm. Enjoy a dynamic work environment with growth opportunities.
Tasks
- Administer and configure OpenText platform for document management.
- Manage document lifecycle with classification plans and metadata.
- Support incidents through ticketing tools like ServiceNow.
Skills
- Proven experience in ECM and information governance required.
- Strong knowledge in records management and digital preservation.
- Fluency in French and German (minimum B1 level) is essential.
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About the job
ECM Consultant – OpenText
- Contract
- Contract Type: Fixed term
Company Description
Talan is an international consulting and technology expertise group that supports and accelerates the digital transformation of its clients through the levers of technology, data, and innovation.
For over 20 years, Talan has been advising and supporting companies and public institutions in defining and implementing their transformation and innovation projects in Switzerland and internationally.
Present on 5 continents in 21 countries, the Group, certified Great Place To Work, has more than 7000 employees.
Equipped with a Research and Innovation Center, Talan places innovation at the heart of its development and operates in areas of technological change such as Artificial Intelligence, Data Intelligence, Blockchain, to serve the growth of large groups and mid-sized companies in a committed and responsible approach.
By placing "Positive Innovation" at the heart of its strategy, Talan is convinced that it is by serving humans that technology amplifies its impact on society as a whole.
Job Description
We are looking for an ECM Consultant – OpenText to support the evolution and operation of the document management platform of one of our clients.
You will work on the configuration, implementation, and evolution of an OpenText ECM solution, in close collaboration with IT teams and business units.
Main responsibilities:
- Administration and configuration of OpenText (settings, rights, integrations)
- Document lifecycle management (classification plans, retention schedules, metadata)
- Support and incident tracking via ticketing tool (e.g., ServiceNow)
- Business needs analysis and participation in evolution projects
- Writing guides and supporting users
Qualifications
- Proven experience in EDM / ECM and information governance
- Strong knowledge in records management, document lifecycle, and digital preservation
- Mandatory experience with OpenText solutions
- Skills in ECM application administration (configuration, rights, integration)
- Experience in incident management via a ticketing tool (e.g., ServiceNow)
- Comfortable with business process analysis
- Excellent collaboration skills with diverse stakeholders (IT, business, archivists)
- Experience in regulated environments (administration, archives service, public or parapublic sector) - a plus
- Languages: French & German (minimum B1 level)
