Case Manager Correctional Services 95%
Kanton Zürich
Zürich
Key information
- Publication date:30 October 2025
- Workload:95%
- Place of work:Zürich
Job summary
Join the Justice Authority in Zurich, focusing on rehabilitation.
Tasks
- Manage casework and execution of sentences with care.
- Make decisions on parole and institutional placements.
- Collaborate with internal and external partners effectively.
Skills
- Bachelor’s in Law, Social Work, or relevant field required.
- Strong communication skills for diverse interactions.
- Experience in case management or criminal law preferred.
Is this helpful?
Correctional Services and Reintegration (JuWe) is part of the Directorate of Justice and the Interior of the Canton of Zurich and is responsible for criminal and measure enforcement as well as the implementation of various types of detention. For our 1,400 employees from around 40 professions, the successful social reintegration of offenders and the prevention of recidivism are of particular importance.
The Probation and Enforcement Services (BVD) - one of the seven main departments of JuWe - are responsible for the enforcement of prison sentences and court-ordered measures as well as probation assistance. They make an important contribution to crime prevention and the social integration of offenders.
The Correctional Services Department ensures that unconditional prison sentences and enforcement-related measures imposed by the courts are carried out. As the enforcement authority, it determines the form of enforcement and also the institution in which a sentence is served, participates in enforcement planning, decides on enforcement relaxations as well as on conditional release from correctional services, and ensures early involvement of probation services and the community within the framework of transition management.
We are looking for an empathetic, integrative, and communicative personality starting February 1, 2026, or by agreement.
This is your field of activity
- You are responsible for case management and case handling using Risk-Oriented Sanction Enforcement (ROS). In doing so, you create case concepts, plan, control, coordinate, and administer the enforcement process and assign offenders to appropriate institutions according to their individual needs
- You make enforcement-relevant decisions and issue orders (e.g., review of enforcement openings and conditional releases) and write statements in appeal procedures
- You maintain contact with both internal and external partners and exchange information with social workers, lawyers, and experts in forensic psychiatry or psychology
- You are the contact person for the offender and ensure direct contact regarding enforcement issues
What you bring
- Bachelor’s degree in law, social work, business administration, or an equivalent higher professional education (HF diploma) with corresponding several years of professional experience
- You have work experience in case management, administrative law and/or criminal prosecution, forensic psychiatry or psychology
- Interdisciplinary collaboration is important to you. You find it easy to view different situations from various perspectives and recognize overall contexts. You communicate skillfully, clearly, and appropriately for the audience
- You are used to working consistently and goal-oriented even under pressure and enjoy shaping your area of responsibility in a solution-oriented manner
- You are digitally savvy and use new technologies with openness and curiosity
- You have an impeccable reputation
What is special about this position
- A multifaceted, interesting, and demanding activity in an innovative and socially relevant interdisciplinary environment awaits you
- After thorough introduction, you will work in a committed team of 13 employees
- We value personnel development and support your training intentions through internal and external offers
- Your workplace is located in close proximity to Zurich Altstetten train station
- The employment conditions are based on cantonal guidelines
Your application
Take the next step in your professional career with us and send us your application via our online tool. We look forward to receiving your dossier!
Do you have any questions? Isabel Kramer, Head of Correctional Services, at 043 258 36 51, and Alexander Hasler, Deputy Head of Correctional Services, at 043 258 36 57, will be happy to assist you. Questions about the application process will be answered by the Recruitment & Assessment team at 043 258 25 34.
JuWe uses an online assessment as part of the application process. Further information about our recruitment process and employment at JuWe can be found at Working at JuWe | Canton Zurich (zh.ch).
