BASEL OFFICE - Senior Port Operations Manager

Viking was founded in 1997 and provides destination-focused voyages on oceans, rivers and lakes around the world. Designed for experienced travelers with interests in science, history, culture and cuisine, Chairman Torstein Hagen often says Viking offers experiences for The Thinking Person®.

Viking has more than 250 awards to its name, including being rated #1 for Rivers, #1 for Oceans and #1 for Expeditions by Condé Nast Traveler and voted at the top of its categories by Travel + Leisure. No other cruise line has ever received these same honors by both publications at the same time.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

ROLE DESCRIPTION

• Viking Cruises' growing Ocean Operations team is seeking talented people to build a company that drives excellence in fulfilling our guests’ desire to explore the world in comfort. If you're the kind of person who thrives in a collaborative and curious environment and jumps at the opportunity to take on new challenges and develop your professional skills, Viking Cruises may be the place for you.

• We are currently recruiting for a new addition to the Port Operations team and are seeking a Senior Manager - Port Operation to join our team at our headquarters in Basel, Switzerland. In this role, you will report to a Director - Port Operations and be supervising the port operations and cost management for a given geographical region. You will work closely with the members of the port operations team to ensure that Viking’s Ocean and Expedition ships and our guests and crew have the best conditions in ports in the region managed.

• The ideal candidate has some work experience from cruise operations or related fields and is looking for the next step in their career.

• Whilst inherently not a role with leadership responsibility the organization is set for rapid growth in the coming years so a desire to grow professionally and take on more responsibility over time will be important in this role.

• This role is located in Basel, Switzerland.

KEY RESPONSIBILITIES

• Manage day-to-day activities in the port operations team, including berth and itinerary scheduling, guest turn-around logistics, port cost management, port & destination permitting and more.

• Manage seasonal preparations, including permitting, for ships’ activities in allocated region.

• Ensure port cost management is in line with budget and management expectations for ports in allocated region.

• Ensure port information is up to date, accessible and available for onboard teams and the wider organization for ports in the region managed.

• Support in itinerary research for new ports and destinations in region managed.

• Collaborate with Directors and Leadership across the department in building improvement solutions and implementation plans.

KEY QUALIFICATIONS

• 1- 5 year experience from relevant industry / organization.

• Strong command of Microsoft’s software suite for production and communication, including Teams, Copilot, Excel, Word, and PowerPoint.

• Possesses exceptional interpersonal skills with a proactive approach and exhibits a tactful and diplomatic demeanor.

• Well rounded communication skills suited to communicate clearly in a multi-cultural team and with service providers in ports worldwide.

• Excellent command of English language – both spoken and written.

• Excellent attention to detail.

• Deadline-driven, organized and able to multitask and work independently in a high paced

• You are comfortable dealing with deadlines, setting personal targets and schedule your work activities independently.

NICE TO HAVE QUALIFICATIONS

• Knowledge or experience working with MarineXchange (MXP).

• Flexible approach to challenges and solution oriented.

• Values cooperation and teamwork.

• Reliable and stress-resistant.

CULTURE & BENEFITS

• Fast-growing and dynamic environment, a modern workspace, flexible working hours

HOW TO APPLY

Please apply via our website www.vikingcareers.com, including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.

For more details about this position, contact us under +41 61 638 60 11

*Unsolicited submissions of candidates from agencies will not be considered*