Head of Growth Digital Customer Experience (DCX)
Publication date:
17 May 2025Workload:
100%Contract type:
Unlimited employment- Place of work:Glattpark (Opfikon)
Job summary
Capgemini seeks a digital leader for our DCX business in Europe. Join us to drive growth and elevate our market presence!
Tasks
- Lead DCX Centre of Excellence and drive growth strategy.
- Build client and market plans with partners for successful outcomes.
- Enhance teams to create an effective pre-sales engine.
Skills
- Experience in a senior pre-sales or advisory role is essential.
- Strong leadership and strategic planning skills required.
- Excellent communication and collaboration abilities needed.
Is this helpful?
Capgemini is looking for an exceptional digital leader to head up growth for our Digital Customer Experience (DCX) business in our European Cluster (EuC) region and increase our sales by double digit year-on-year consistently. In this pivotal leadership role you will lead DCX Centre of Excellence (CoE), where you will be responsible for setting and driving our DCX growth strategy to achieve this objective and elevating our market position and relevance in digital in region. (The European Cluster comprises: Switzerland, Belgium, Luxembourg, Ireland, Portugal, Austria, Czech Republic, Romania, Poland, Slovakia and Hungary).
- Working as a peer at CxO level and building trust in a senior pre-sales / Delivery / advisory capacity;
- Building client and market specific plans, leveraging our partners and team of experts to execute successful outcome and positive impact for our clients;
- Leading role in one or more of our critical accounts as delivery executive and/or expertise;
- Working with all parts of our business to bring the best end-to-end digital solutions to our clients;
- Driving consistent pipeline generation, partner enablement and sales excellence practices across the countries in the region;
- Developing the existing teams and building upon them to create a highly effective pre-sales engine;
- Contributing to first-class end-to-end client outcomes, playing an active role in defining our practices, standards and ways of working, and applying them to your role.
