Managing Director Destination Services AG (100% - m/f/d)

About the job

Our colleagues from DERTOUR Destination Services AG (workplace: 8832 Wilen) are looking for a

Managing Director Destination Services AG (100% - m/f/d)

Your tasks

• Overall responsibility for the strategic and operational management of the company
• Further development of the business model and ensuring sustainable profitability
• Translating the group strategy into local goals, measures, and structures
• Responsibility for budget, forecast, performance monitoring, and result control
• Regular, structured reporting to the CEO DERTOUR Destination Management Companies (DMC)
• Leadership, development, and management of the organization including executives and teams
• Ensuring efficient processes, operational excellence, and continuous improvements
• Management and further development of the product and service portfolio with a focus on innovation and customer value
• Responsibility for IT systems, digitization projects, and implementation of new solutions
• Ensuring agreed service levels for internal and external customers
• Building, maintaining, and further developing long-term customer and partner relationships
• Ensuring compliance with all compliance, financial, and governance requirements (DERTOUR / REWE Group)
• Active role in crisis and special situations including decision-making outside regular working hours

Your profile

• Many years of leadership experience in the tourism industry with a solid understanding of DMC and tour operator structures
• In-depth process knowledge along the entire tourism value chain
• Proven experience in leading international, intercultural, and remote-working teams
• Very good knowledge of international HR management, especially in the context of secondments and Swiss labor law
• Strong analytical, strategic, and business management skills
• High digital affinity as well as experience in introducing tools and optimizing complex processes
• Confident appearance, decisiveness, and conflict resolution skills in an international environment
• Clear, convincing communication and presentation skills at management level
• Strong customer and relationship orientation
• German language skills at level C1 or higher as well as business fluent English skills in spoken and written form
• Residence in Switzerland is a requirement; cross-border commuters will not be considered for this position
• Willingness to travel regularly and to attend virtual meetings even on Swiss public holidays
• High resilience and sense of responsibility, especially in crisis and exceptional situations

Apply now directly via the career portal of the DERTOUR Group