Pistor AG
Luzern
Yesterday
Senior ICT Process and Quality Manager (a)
- 10 February 2026
- 100%
- Permanent position
- Luzern
Job summary
Join the Kanton Luzern team to shape the future of education. Enjoy a collaborative environment with over 6,500 employees.
Tasks
- Analyze and standardize processes for smooth operations.
- Manage and optimize business applications like 'Kompass'.
- Coordinate national projects with a focus on ICT implementation.
Skills
- Degree in (business) informatics and management experience required.
- Strong communication and teamwork skills are essential.
- Proven experience in process and quality management.
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About the job
Working at the Canton of Lucerne means shaping the future - that of the canton, its residents, and not least your own. More than 6,500 employees in 200 different professions contribute daily to the excellent quality of life in our canton.
Vocational education opens up perspectives: The Vocational and Continuing Education Office oversees apprenticeships, vocational schools, bridging programs, as well as vocational, study, and career counseling in the canton. It is up-to-date and closely networked with economic partners, other cantons, and the federal government. Together, the office ensures that young people and adults advance professionally.
The "a" in the job title stands for "all." The Canton of Lucerne stands for diversity and variety.
Vocational education opens up perspectives: The Vocational and Continuing Education Office oversees apprenticeships, vocational schools, bridging programs, as well as vocational, study, and career counseling in the canton. It is up-to-date and closely networked with economic partners, other cantons, and the federal government. Together, the office ensures that young people and adults advance professionally.
The "a" in the job title stands for "all." The Canton of Lucerne stands for diversity and variety.
Senior ICT Process and Quality Manager (a)
100% | Lucerne | from 01.05.2026 or by arrangement
Shape the future of vocational education! At the DBW, you will manage specialist applications from a business perspective as an ICT Process and Quality Manager, optimize processes, and elevate quality to a new level. You represent Lucerne in national committees and drive real change forward.
Your tasks
- You analyze, develop, and standardize processes, ensuring smooth operations across all areas within the Vocational and Continuing Education Office.
- You are responsible from a business perspective for the management and optimization of vocational education specialist applications in Lucerne, such as "Kompass." You work closely with ICT partners and external suppliers in this area.
- You coordinate national and cantonal projects and directives, focusing on ICT, and drive their implementation forward.
- Your activities always focus on quality assurance and improvement. You maintain a clear view of the needs of stakeholders (customers, learners, vocational trainers, parents, internal staff).
- You represent the Canton of Lucerne in national vocational education committees. You sustainably promote innovation and collaboration and help shape change.
Your profile
- With your completed studies in (business) informatics (university/FH) with further training in management and your broad technical know-how, you are well equipped for this role.
- You have several years of professional experience focusing on process design, process management, and quality management.
- Ideally, you have already gained practical experience in the field of vocational and continuing education.
- You face challenging situations confidently and demonstrate your independent and reliable working style even in these moments.
- You value clear communication, enjoy working in a team, and are service-oriented.
Department of Education and Culture
Vocational and Continuing Education Office
Martin Janev
Head of Central Services
+41 41 228 61 95
https://beruf.lu.ch/
Vocational and Continuing Education Office
Martin Janev
Head of Central Services
+41 41 228 61 95
https://beruf.lu.ch/
