ASSISTANT FRONT OFFICE MANAGER (M/W/D) - where hospitality begins
Hotel Hermitage Luzern AG
Luzern
Key information
- Publication date:28 July 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Luzern
Job summary
Join our dynamic team at HERMITAGE, where good vibes thrive! Enjoy a supportive work environment with great benefits.
Tasks
- Contribute your ideas actively in a collaborative setting.
- Lead with professional ease and an open-door mindset.
- Ensure excellent guest service and team spirit in daily operations.
Skills
- Minimum 3 years of front office experience with leadership skills.
- Fluent in German and English; other languages a plus.
- Strong customer service orientation and communication skills.
Is this helpful?
80-100% per September 2025
- Dynamic team where you can actively contribute your ideas
- Professional ease and open door mindset
- Bonuses for the recruitment of new employees
- Parking available
- 25% discount in all F&B outlets for up to 6 people
- One overnight stay including breakfast as our guest after the probation period
- Family & Friends rate for overnight stays
- Free use of the gym, tennis facilities, SUPs, kayak, bicycles, pedalo, e-bikes
- Internal and external training
- Goods procurement at purchase price
- Additional day off on your birthday – just celebrate!
- Big Christmas party and great team events
- Special conditions for excursions
- Up to 50% discount on staff deals from Hotelleriesuisse
- At least 3 years of professional experience at the front office
- First leadership experience
- Very good German and English skills, additional foreign languages are an advantage
- Technical affinity in using various software programs
- Basic knowledge in revenue and yield management
- Team ability and team spirit
- Well-groomed appearance and positive demeanor
- Good manners and cultivated presence
- Strong guest and service orientation
- Strong communication skills and enjoyment of guest contact
Are you interested? We look forward to your online application including CV and work references. Welcome to HERMITAGE «where good vibes make people happy»
