E-Commerce Manager / Product Owner (m/f/d) 80-100%

You strategically develop our e-commerce platform (B2B/B2C) further and ensure that it is easy and secure to use for our customers. You take responsibility for the product backlog, manage agile projects, and coordinate external partners. You are the bridge between business and technology and ensure clear communication with all parties involved. You have no line management responsibility but take on leadership responsibility in projects. You work directly in the department line with the Head of Digital, Innovation & Technology and the management. You are responsible for ensuring platform availability and customer satisfaction. You optimize interfaces and take care of SEO and UX to keep our platforms user-friendly. You ensure data security and comply with all regulatory requirements. You analyze KPIs and derive concrete improvements for our platform and processes. You bring in new ideas to strengthen our omnichannel processes and improve the customer journey. Through your market analyses and competitive comparisons, you provide valuable impulses for the further development of our platform. You bring experience in Swiss e-commerce – ideally in the healthcare environment. You know regulatory requirements such as revDSG, WCAG 2.1+, and Swissmedic and naturally implement data protection. You have an understanding of HL7 FHIR standards and health data interoperability. You are networked, strong in communication, and present yourself convincingly.

What you will move with us

Publicare AG, based in Oberrohrdorf, is the Swiss market leader for consulting and supplying medical aids. For over 30 years, we have supported our customers from care to handling with insurance companies. We are looking immediately or by arrangement for a dynamic and competent E-Commerce Manager / Product Owner (m/f/d) 80-100%.

You have a feel for UX and understand how to design digital platforms customer-oriented. You have experience with omnichannel processes and managing Customer Relationship Centers (CRC). You work data-driven, know tools like Matomo or Power BI, and have experience with A/B tests as well as with MS Dynamics Navision / Business Central. You are familiar with agile methods (Scrum/Kanban) and have coaching experience. You can manage external partners and efficiently bring projects to completion. You speak German and English fluently; French is a plus. Ideally, you have a certification such as CSPO or comparable qualifications.

What we offer

A collegial, uncomplicated working atmosphere where everyone supports each other and grows together. A varied and exciting everyday life where every day brings new challenges and opportunities. Exciting and versatile activities in a leading company. A job with perspective; we promote development both professionally and personally. Onboarding by our team so that you feel welcome from the start. A modern working environment with flexible working hours and the possibility to use home office after the onboarding phase. Five weeks of vacation and a balanced working time model (40h/week with flexitime). Working in a small, dynamic team that works closely together and regularly implements exciting projects locally – with room for creative ideas and development!

Would you also like to become part of Publicare's success story? Please send your complete online application including a motivation letter to: bewerbungen@publicare.ch