1-year Tourism Internship 100% (m/f/d)

The  Pilatus-Bahnen AG is one of the most successful tourism companies in Switzerland and offers a diverse leisure program at Pilatus. 2 cable cars, 2 hotels, 5 restaurants, the steepest cogwheel railway in the world, and the largest rope park in Central Switzerland promise exciting excursion experiences. Extraordinary seminar and banquet facilities enable memorable events. In the high season, over 250 employees passionately serve national and international guests at Pilatus, enabling exciting nature experiences.

In Customer Service in Kriens, we offer an exciting and varied internship position for high school and matura graduates as well astourism students who want to dive into the world of tourism. During your internship, you will expand and deepen your theoretical knowledge and learn, with the support of the responsible trainers, to independently perform various main tasks and gradually take responsibility for them.

Pilatus-Bahnen AG is looking for a motivated personality for its:

• Customer advice and reception: Telephone and personal consultation of guests, answering written inquiries

• Sales, reservations, and offers: Preparation of offers, processing group reservations, planning school trips, company and club excursions, as well as sales and management of vouchers via e-guma

• Administrative and organizational tasks: Mail processing, cash management including monthly closing, management of brochure stock, lost and found items, and office supplies, as well as processing sponsorship inquiries

• Sales support and projects: Support at trade fairs, creation of advertising material, and participation in projects in Customer Service and other areas

• You are proficient in MS Office 
• You communicate flawlessly in German and English, additional foreign language skills are an advantage
• Your warm, cheerful, and responsible personality with high initiative 
• Your joy in dealing with guests from all over the world