Customer Service Representative (m/w/d/) 100%

Michael Page

Schaffhausen
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  • Publication date:

    29 June 2022
  • Workload:

    100%
  • Contract:

    Unlimited employment
  • Language:

    French, English

For our client, a market leader in the manufacturing industry we are looking for a Customer Service Representative to join the EMEA Sales Operations Team based in the modern offices in Schaffhausen

Customer Service Representative (m/w/d/) 100%

For our client, a market leader in the manufacturing industry we are looking for a Customer Service Representative to join the EMEA Sales Operations Team based in the modern offices in Schaffhause

Description

As the first interface to our customers, you are key to create a positive, professional environment in which our customer feels welcome and supported at its best.

  • Act as the first interface towards customers by creating a professional environment in which they feel welcome and supported in regard to any questions related to products
  • Take inbound customer calls for sales and service
  • Process sales quotes, orders, and service requests in a timely and accurate manner
  • Ensure that customers receive the right support for their procurement and service needs
  • Follow-up, meet commitments and be very accurate
  • Clarify service-related questions
  • Maintain account team relationships and transfer leads as appropriate

Profile

Successfully completed commercial education or equivalent

  • First working experience in customer service or sales support, preferably within an international environment
  • French and English fluent in written and oral is mandatory
  • Good knowledge of MS Office applications, Knowledge of Oracle is an advantage
  • Customer care is your second nature
  • Excellent support attitude
  • Outstanding communication skills
  • Ability to work independently in a multicultural environment
  • Stress resistant, self-motivated, results driven

Job Offer

If you are looking for a new challenge in an interesting environment with modern employment conditions, we look forward to receiving your application.

Michael Page Switzerland
Alain Bourquin

Contact

  • Michael Page

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