Program Delivery Manager, Digital Identity

Program Delivery Manager, Digital Identity

Zurich Insurance Company Ltd is hiring a Program Delivery Manager, Digital Identity and this person will report to the Global Head of Digital Identity.

The Program Delivery Manager oversees all aspects of solutions architecture and software development in the domain of identity and access management and related middleware. The position is responsible for sustaining and enhancing the operations of existing platforms, as well as coordinating and managing scope, estimations and delivery of multiple small to large-scale projects to achieve desired organization goals and benefits. The incumbent also provides expertise and advice for the organization and delivery of software application related services and systems to clients; and performs other related duties.

Basic Qualifications:

• Bachelors degree and 7 or more years of experience in the information technology area OR
• Zurich Cybersecurity Technician Apprentice, including Associate Degree and 8 or more years of experience in the information security area OR
• High School Diploma or Equivalent and 9 or more years of experience in the information technology area AND
• MS Office experience
• Experience in information technology operations
• Leadership experience
• Project management experience

Preferred Qualifications:

• Define program/project requirements; Publish priorities for efforts within the program that will be broken down into multiple project streams and maintain master schedule with clear dependencies.
• Assist in the rapid execution of information security initiatives by maintaining an appropriate level of prioritization, focus and persistence in an environment of significant change and growth.
• Responsible for research, analysis, and design of all changes and improvements in existing IAM systems; to recommend and develop more efficient systems; and to maintain all existing components.
• Leads effort to resolve problems with programs in the production environments. Analyzes programs to ensure that they efficiently use computer and storage resources; recommends appropriate changes as necessary.
• Conducts preliminary analyses of requirements for new or enhanced systems.
• Conducts preliminary analyses of cost/time requirements to determine the feasibility and scope of proposed projects.
• Develop, implement and maintain procedures to ensure a reliable and secure production environment.
• Strong practical experience in the following areas: Identity Management, Role Based Access Control, User Access Certification, Single Sign-on, Federated Identity, Privileged Access Management
• Conduct program/project meetings, communicate individual roles and project/program expectations.
• Demonstrated experience in stakeholder management with an ability to influence, negotiate and meet expectations.
• Excellent written communications skills which demonstrate the ability to draft clear, concise specifications, documentation and reports.
• Evaluate effort estimates provided by technical teams/vendors and articulate them in a business-friendly language to non-technical people.
• Demonstrated ability to perform competently under pressure, handling interruptions and changes without losing productivity.
• Strong knowledge of information security concepts and security trends and practices
• Able to participate and contribute to technical design discussions.
• Experience in IAM tools such as Oracle Identity Governance, SailPoint, Okta, CyberArk and HashiCorp
• Good understanding of Enterprise directory architecture and design
• Knowledge with web services security and management tools.
• Knowledge about the business processes to a level that is required to define solutions for the same in various IAM products.

As a condition of employment at Zurich, employees must adhere to any COVID-related health and safety protocols in place at that time (https://www.zurichna.com/careers/faq).

A future with Zurich. What can go right when you apply at Zurich?

Now is the time to move forward and make a difference. At Zurich, we want you to share your unique perspectives, experiences and ideas so we can grow and drive sustainable change together. As part of a leading global organization, Zurich North America has over 150 years of experience managing risk and supporting resilience. Today, Zurich North America is a leading provider of commercial property-casualty insurance solutions and a wide range of risk management products and services for businesses and individuals. We serve more than 25 industries, from agriculture to technology, and we insure 90% of the Fortune 500®. Our growth strategy is not limited to our business. As an employer, we strive to provide ongoing career development opportunities, and we foster an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging. Be a part of the next evolution of the insurance industry. Join us in building a brighter future for our colleagues, our customers and the communities we serve. Zurich maintains a comprehensive employee benefits package for employees as well as eligible dependents and competitive compensation. Please click here to learn more.

As a global company, Zurich recognizes the diversity of our workforce as an asset. We recruit talented people from a variety of backgrounds with unique perspectives that are truly welcome here. Taken together, diversity and inclusion bring us closer to our common goal: exceeding our customers’ expectations. Zurich does not discriminate on the basis of age, race, ethnicity, color, religion, sex, sexual orientation, gender expression, national origin, disability, protected veteran status or any other legally protected status. EOE disability/vet

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Location(s): AM - Schaumburg

Remote Working: Hybrid

Schedule: Full Time

Employment Sponsorship Offered: Yes

Linkedin Recruiter Tag: #LI-MG1 #LI-DIRECTOR

Nearest Major Market: Chicago