Reception & Cash Services 100%

At Vontobel, we actively shape the future. We create and pursue investment opportunities with determination. We master what we do – and we only do what we master. This is how we get our clients ahead. As a global financial services provider with Swiss roots, we specialize in wealth management, active asset management and tailor-made investment solutions. We invest in people who create opportunities to deliver the client experience of tomorrow.

Do you keep track of things even in hectic times and work efficiently and precisely?
Do you know how to move skillfully with a confident and friendly demeanor in the field of tension between different stakeholder groups?

For our location in Geneva, we are looking for a Reception & Cash Services 100% employee with immediate effect.

Your opportunity

• Providing a warm and friendly welcome to our visitors and clients
• Preparing the meeting room allocation on a daily base
• Serving the clients with beverages during their meeting
• Taking orders for culinary breaks to the external caterers and restaurants
• Answering all incoming phone calls and E-Mails in the reception Inbox and distribute them accordingly
• Organizing and delivering the internal mail
• Providing a well maintained and clean Reception area
• Provide a cash desk service that includes all transaction efficiently and to the whole satisfaction of our Company
• Manage and administer the Security safe
• Manage and administer the bank and customer treasury
• Personal advice in relation to all transactions like withdrawls, deposits, BBCA trade, gold and coins
• Sale and complete management of Safe Services
• Customers Treasury Management
• Safe Key Management, including those left on deposit by counterparties
• Daily control of cash holdings

You bring

• Completed professional training in the upscale service industry
• Several years of professional experience in the areas of telephone services and reception, preferably in an international company
• Very good oral and written skills in French, English and German, other languages an advantage
• Good PC user skills (Word, Excel, PPT, Outlook, Teams)
• Quick perception, efficient, independent and reliable way of working
• Strong commitment and high stress resistance
• Team player with high service orientation and a high degree of flexibility to also work at other Vontobel Locations, when needed
• Integre, resilient and winning personality with a well-groomed appearance and good manners.
• Customer-oriented attitude, high service orientation and willingness to provide service
• Diplomatic skills and a confident manner in dealing with demanding customers
• Very good organizational skills, independent and precise way of working, impeccable and discrete manners and empathy

You are

• A discreet and reliable personality with a structured, forward-looking and proactive way of working
• A committed organizational talent with connected thinking
• You always keep a cool head even in a hectic environment

What we offer

• We work according to agile principles especially in our way of thinking and our methodology and we work with mutual trust
• Teamwork and transparency are important to us: We always exchange valuable knowledge and skills with each other - One Vontobel
• Our work culture is characterized by short communication channels and direct cross-departmental contact and information exchange

Thank you for applying to Vontobel. We will carefully review your application and will respond to you in a timely manner.

At Vontobel, we are an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

We value the many voices within our teams and are committed to creating an environment where everyone who wants to be part of our performance culture can be themselves. It is based on mutual respect and zero tolerance for any form of discrimination.

If you have any questions you can contact us through our contact form.

Kristin Mauersberger, Corporate Human Resources