Associate Consultant / Consultant Financial Services (Focus CRM) (Salesforce / BSI)

As a CRM Consultant at Synpulse, you will support financial institutions in designing and implementing future-oriented customer relationship management and marketing technology solutions. With a focus on Salesforce and/or BSI CRM, you will help clients transform how they interact with their customers by shaping strategies, defining target processes, and delivering powerful state of the art CRM solutions. Acting as a trusted advisor, you will guide clients through all project phases – from vision to implementation – and play a key role in cross-functional delivery teams.

• Advising our customers (banks & insurance companies) on the conception of CRM and MarTech solutions
• Analysing customer journeys and business requirements to design tailored CRM strategies and data-driven solutions
• Participation in varied projects for the introduction of CRM solutions (requirements engineering, system configuration on a no-/low-code base, testing, change management)
• Assist in planning and managing project deliverables, timelines, and stakeholder communications
• Supporting the acquisition of new customers and projects for our company
• Collaboration with customers and ecosystem partners

• Very good Bachelor or Master's degree from a renowned university or university of applied sciences in Information Technology and/or Business (focus Financial Services)
• IT affinity and interest in complex IT systems
• Strong problem solving and troubleshooting competences
• Very good language skills (min. B2 level) in German and English 
• Strong communication skills and ability to engage with stakeholders from both business and IT
• Structured and goal-oriented way of working
  
  As a plus:
  - First experience in consulting, business analysis, or project management
  - Programming skills like Java, Python or Javascript

• You’ll fast-track your development by diving into financial business models, cutting-edge technologies, and real-world client challenges – all while shaping your own path. #YourGrowthUnleashed 
• You are growing your skills and experiences in understanding business models of financial companies, new technologies and solutions 
• Competitive salary and attractive benefits aligned with the market
• Bright, modern office spaces in central locations with excellent public transport access 
• A hands-on mentality and a strong team spirit 
• Fun events, learning opportunities, and initiatives shaped by our people
• Modern working environment and flexible working models

• CV
• Qualifications (bachelor/ master diploma, etc.) with certificate of grades
• Motivation letter: Why Synpulse? Why you? Why this function?
• Recommendation letters (optional)

Ready to go further? Let’s unleash your growth — together
For more information, please visit us at  www.synpulse.com