Digital Transformation Manager / Product Owner (100%)

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Digital Transformation Manager / Product Owner (100%)

Digt is a Swiss e-commerce scale-up that gives closed communities exclusive access to discounted products and services through Brands for Employees, Brands for Students, and myAXA Deals. In partnership with TWINT, we also run most TWINT Super Deals.

Our team of more than 100 people works across Europe. We generate annual revenue in the mid-eight figures in Swiss francs, have grown by an average of 70% annually, and have earned the Swiss Economic Forum’s SEF.Growth High Potential Label.

We’re looking for a Digital Transformation / Product Owner to join Business System, the team responsible for Digt’s Digital Transformation. You’ll bring hands-on business process management experience and senior-level product ownership skills. Working with our CIO and Head of Engineering, you’ll shape Digt’s IT Landscape from day one. Together, you’ll decide which capabilities to build in-house, which systems to buy, and how they should work together.

You’ll start with a focused set of priorities: improving business processes, leading third-party system implementations, and owning the roadmap for in-house business applications. You’ll work closely with the CIO, Engineering, and senior management to turn those decisions into changes teams can use in their day-to-day work. The role is designed to grow quickly towards Head of Business System, with the opportunity to build and lead a team as the function grows.

Location · Dällikon, Zurich area · Hybrid

Start · Immediately or by arrangement

Your Mission

As a Digital Transformation / Product Owner in our Business System team, you’ll work at the heart of Digt, building the orchestration layer that connects the different parts of our business. It’s all about the digital backbone that links how our teams work and how our partners collaborate with us up to the experience we deliver to customers. How well those pieces work together will shape how Digt grows.

You’ll work with the CIO and Head of Engineering to decide which capabilities to build in-house, which systems to buy, and how they should work together.

You’ll start with a focused set of process improvements, system implementations, and in-house product priorities. As you get to know the business, you’ll take on broader responsibility for the Digital Transformation roadmap and turn strategic decisions into changes that shape how teams work day to day. The role is designed to grow quickly towards Head of Business System, with the opportunity to build and lead a team as the function grows.

You’ll start with a focused set of process improvements, system implementations, and in-house product priorities. As you build context, you’ll take on broader responsibility for the Digital Transformation roadmap and turn strategic decisions into the work teams do every day. The role is designed to grow quickly towards Head of Business System, with the opportunity to potentially build and lead a small put powerfull team as the function grows.

Your Responsibilities

IT Landscape & Digital Transformation Strategy

• Define and evolve the IT Landscape with the CIO and Head of Engineering. Recommend where to build, buy, integrate, or retire applications based on business needs and long-term operating costs.
• Translate business requirements into system capabilities and work with Engineering to assess architecture, integration, and data ownership decisions.
• Turn strategic decisions into a roadmap with clear priorities, owners, and delivery milestones.

Business Process Management

• Map and document how business processes work today, including handoffs, exceptions, and where teams lose time or encounter errors.
• Work with process owners and internal users to design better workflows and identify where automation or system changes can help.
• Set practical standards for process documentation and track whether changes improve outcomes such as cycle time, error rates, and manual effort.

Third-Party Systems & Project Delivery

• Lead implementations of business-critical third-party systems, such as supply chain, accounting, or ERP applications, from discovery through rollout and adoption.
• Define requirements and evaluation criteria, coordinate vendor assessments, and prepare recommendations for decision-makers.
• Manage milestones, risks, and dependencies. Coordinate internal teams and vendors on integration, data migration, testing, training, and handover.

Product Ownership & Agile Delivery

• Own the roadmap and backlog for in-house business applications, prioritising improvements based on business value, user needs, risk, and delivery effort.
• Plan and conduct interviews and usability tests with internal users. Use the findings to shape requirements and design decisions.
• Translate business needs into epics, user stories, and testable acceptance criteria. Lead backlog refinement and work with Engineering, Design, and QA through delivery and release.
• Track adoption and operational outcomes after launch and use the results to guide follow-up work.

Your Profile

Business Process Management & Transformation

• Hands-on experience in business process management, business analysis, or process consulting. You’ve mapped current workflows, designed improvements, and seen them through to implementation.
• Experience leading cross-functional digital projects and rolling out business applications with internal teams and external vendors.
• Practical experience with process modelling and improvement methods such as BPMN or value stream mapping.
• Hands-on e-commerce experience, ideally in a large-scale operation.

Senior Product Ownership & Technical Understanding

• Proven senior-level product ownership experience. You’ve owned a roadmap and backlog, made prioritisation decisions, and led a cross-functional team through discovery, delivery, and rollout.
• Hands-on experience working in Scrum or a comparable agile framework, writing user stories with clear acceptance criteria, and leading refinement.
• A deep understanding of how business applications, APIs, integrations, and data flows work together. You can discuss dependencies, architectural trade-offs, and implementation risks with Engineering.
• Hands-on experience with a ticketing system such as ClickUp and with Figma for collaborating on workflows and product design.
• A user-oriented mindset and sound product design judgment. You use feedback and data to make internal tools clear, consistent, and easy to use.
• A relevant agile or Product Owner certification is preferred.
• Experience working in teams that use AI in their day-to-day work, with sound judgement about when it adds value, how to verify its outputs, and which decisions require human judgement.

Accountability, Communication & Leadership

• An organised, structured way of working. You keep priorities, decisions, responsibilities, and next steps clear for everyone involved.
• A strong sense of accountability. You take responsibility for outcomes, raise risks early, and follow through when delivery gets complicated.
• Strong communication skills with operational teams, engineers, managers, and senior executives. You can explain technical trade-offs and make a clear case for a decision.
• You care about the systems you own and how people use them. You’re committed to taking on broader responsibility quickly and developing into a role where you can lead a team.
• Fluency in German and English.

The Team Around You

You’ll join Business System and report directly to our CIO. You’ll work closely together on Digital Transformation priorities and the roadmap for in-house business applications. The Head of Engineering is your partner on architecture, technical feasibility, and engineering delivery.

Day to day, you’ll collaborate with Product Design, Frontend and Backend Engineering, and QA. You’ll work with senior management and business teams across Operations, Finance, Logistics, Sales, Marketing, and Customer Care, as well as external vendors during system implementations.

What We Offer

• A path to Head of Business System. Learn from the CIO, take on broader responsibility as you gain context, and have the opportunity to build and lead the team as the function grows.
• Influence on Digt’s IT Landscape. Help decide which systems we invest in and see those decisions through to rollout.
• Room to grow. Grow with us as the company scales and develop your leadership skills through work with senior management and experienced teams.
• Flexible work. Work in a hybrid setup based at our headquarters in Dällikon.
• Competitive compensation. Receive a package that reflects your experience and contribution.
• Employee benefits. Get access to Brands for Employees.

Our Values

Empower Growth

We cultivate growth by fostering a culture of learning, innovation, and opportunity that empowers our teams, communities and partners to succeed.

Customer 360°

We put our customers and partners at the center of everything we do, delivering holistic solutions that build trust, create value, and ensure shared success.

Building Together

We believe in the power of collaboration, embracing different perspectives and contributions that drive our progress. Together we achieve more.

Want to Know More About Us?

To get an even deeper insight into who we are, what drives us, and how we’re shaping the future of community-based commerce, check out these articles about us in some of Switzerland’s most respected publications and platforms:

e-Commerce-Plus by Forbes

In this Forbes Switzerland piece, Digt is profiled as a next-gen e-commerce enabler — not just building shops, but creating smart ecosystems for targeted communities.

Read the full article (Forbes)

The E-Commerce Community Builder by Swiss Economics Forum

The Swiss Economic Forum’s SEF Growth Programme, Switzerland’s leading entrepreneurship initiative, recognized Digt as a high-potential growth company. This article explores how we redefine value creation in niche communities — and why we’re scaling fast.

Read the full article (SEF Growth)

The eCommerce Makers for the Banking, Media and Education Industries by Carpathia

In this Carpathia blog post, one of Switzerland’s leading consultancies for digital business shines a spotlight on how Digt is building tailored e-commerce solutions for closed communities — with concrete use cases in banking, education, and media.

Read the full article (Carpathia)

Exklusive Marktplätze für Unternehmen und Marken by Handelszeitung

In this Handelszeitung podcast episode, our founders talk about the origins of Digt, the vision behind our community-driven platforms, and how we collaborate with some of Switzerland’s most prominent brands.

Listen to the podcast (Handelszeitung)

Digt schafft Marktplätze für Community-Basierten Handel by Founded

Founded.ch dives into our approach of creating exclusive marketplaces and why community is the future of e-commerce.

Read the full article (Founded)

Digt Closes Funding Round to Expand Internationally by Startupticker

This Startupticker feature covers our recent CHF 3.7 million funding round — highlighting investor confidence, our international ambitions, and the next chapter in our growth story.

Read the full article (Startupticker)

Are you interested?

Want to shape how a fast-growing company works, scales, and delivers — while leading impactful digital projects?

Then this might be your next big move.

Send us your application including CV, references and diplomas and tell us why you are the right person for this position.

We’re excited to hear from you.

Apply now!