Director Global Customer Project Management m/f/d 100%

À propos de cette offre

Besi is the market leader in the semiconductor industry and has successfully asserted itself over the past decades through expertise, innovation, and flexibility.

For our location in Steinhausen ZG we are looking for a skilled and experienced Director Global Customer Project Management m/f/d 100%

About the job

In this pivotal role, you hold global end-to-end accountability for customer success, order fulfillment excellence, and margin control across the Die Attach business. As the strategic interface between Sales, Product Groups, and Operations, you drive harmonized worldwide processes, high customer satisfaction, and strong financial discipline.

Your areas of impact

Global Engineering Project Management (EPM) Leadership

• Lead, harmonize, and optimize worldwide EPM teams and processes across all regions (EU, Asia, US)
• Ensure consistent and seamless execution of customization projects aligned with global Besi CPM standards (Customer Project Management)
• Drive continues improvement and best-practice sharing across regions

Key Account Program & Success Management

• Own, scale and govern the Key Account Program Management (KAPM) framework
• Lead, mentor and coach KAPM direct reports, ensuring aligned workflows, clear accountability, and high performance
• Ensure and support rapid customer escalation resolution in close collaboration with Project- and Product-Managers

Profit & Loss, Cost and Margin Support

• Support and drive all necessary actions to achieve the overall P&L targets for all Die Attach Product Groups
• Assist with the annual and quarterly budget processes and financial adjustments together with Product Management
• Monitor and track cost development against target prices in close alignment with design-to-cost activities, and execute robust margin reviews across the various product lines
• Collaborate on and support the annual strategic planning process in tandem with Stakeholders

Your profile

• Master’s or Bachelor’s degree in an Engineering discipline
• Additional education such as an MBA or proven experience in business administration and marketing
• Extensive exposure to the Semiconductor industry, accompanied by a sound technical and marketing understanding of the high-tech machinery and investment goods sector
• Several years of successful experience in a mid-level management position within a multiplex global organization, including proven people management capabilities
• Solid command of modern marketing methodologies and high-level customer interaction skills
• Excellent communication, negotiation, and relationship-building skills with global, cross-cultural stakeholders

What we offer:

• Attractive social benefits
• Employee bonus program
• Contributions to Reka checks, Faboo and green benefits
• Flexible working hours and much more!

Your application:

E-Mail schreiben