BASEL OFFICE - Business Effectiveness Systems Manager

À propos de cette offre

Viking (NYSE: VIK) is a global leader in experiential travel with a fleet of more than 100 ships, exploring 21 rivers, five oceans and all seven continents. Designed for curious travelers with interests in science, history, culture and cuisine, Executive Chairman Torstein Hagen often says Viking offers experiences For The Thinking Person™. Viking has more than 450 awards to its name, including being rated #1 for Rivers and #1 for Oceans five years in a row by Condé Nast Traveler in the 2025 Readers’ Choice Awards. Viking is also rated a “World’s Best” by Travel + Leisure—no other travel company has simultaneously received such honors by both publications.

Please note that we can only accept applicants who are eligible to work in Switzerland or in possession of a valid work permit.

ROLE DESCRIPTION

• Support digital transformation across HR systems and related processes.

• Drive process automation with Microsoft Power Automate, translating business requirements into practical, scalable digital solutions.

• Support HR systems, reporting, dashboards, and data-driven process improvements.

• Explore and applies emerging AI tools to improve efficiency, user experience, and decision-making.

• Based in Basel, Switzerland, working closely with HR, Operations, IT, and other cross-functional stakeholders.

KEY RESPONSIBILITIES

Automation with Power Automate

• Design, build, and maintain cloud flows to automate business and HR processes end-to-end.

• Work with connectors such as SharePoint, Outlook, Teams, Excel, Forms, and Dataverse.

• Apply triggers, conditions, loops, approvals, and error handling to build reliable workflows.

• Troubleshoot failed flows, identify bottlenecks, and replace manual processes with automation.

AI & Copilot

• Support the adoption of AI tools such as Microsoft Copilot to improve productivity.

• Identify and test use cases for drafting, summarization, reporting, and data analysis.

• Assist in building AI-supported solutions and agents (e.g., Copilot Studio), respecting data privacy and governance.

Systems, Business & Reporting

• Support the maintenance and improvement of HR systems, applications, and integrations.

• Gather requirements, test enhancements, and support implementation projects (incl. UAT and rollout).

• Provide first-level user support and help prepare documentation and training materials.

• Build and maintain reports and dashboards in Power BI and Excel, ensuring data quality and accuracy.

KEY QUALIFICATIONS

• 3–5 years' experience in analytics, HR systems, business applications, or a related field.

• Hands-on experience with Power Automate (cloud flows, connectors, triggers, error handling); Power Apps a plus.

• Familiarity with Power BI, Excel (formulas, data analysis), and basic SQL.

• Interest in AI and agent technologies (e.g., Microsoft Copilot, Copilot Studio).

• Strong analytical and communication skills, able to work with technical and non-technical stakeholders.

NICE TO HAVE

• Exposure to HR systems (SuccessFactors, Workday, or SAP).

• Experience with Python, APIs, or RPA (Power Automate Desktop).

EDUCATION

• Bachelor or Master’s degree in Business Analytics, Information Systems, Computer Science, Data Analytics, HR Technology, or a related field.

CULTURE & BENEFITS

• Fast-growing and dynamic environment, a modern workspace, flexible working hours.

HOW TO APPLY

Please apply via our website www.vikingcareers.com, including your CV in English and a one-page cover letter to introduce yourself and your interest for the role.

*Unsolicited submissions of candidates from agencies will not be considered*