Stage en Gestion de la Performance Opérationnelle chez SWISS.
Tâches
- Participer à des projets d'amélioration continue au sein de l'équipe.
- Assister à la mise en œuvre de nouveaux processus avec des parties prenantes.
- Concevoir des ateliers de la demande initiale à l'exécution finale.
Compétences
- Étudiants en économie, gestion ou domaine similaire, minimum 3 semestres.
- Compétences en communication et en organisation requises.
- Maîtrise des outils Microsoft Office, notamment PowerPoint et Excel.
Internship at Operations Performance Management & Development (limited 6-11 months, 60-100%, all genders)
Operations Planning & Steering is right at the heart of SWISS’ daily flight operation. We are about 230 people located at and near ZRH airport. Our responsibilities are clustered in four business areas: Operations Steering, Crew Planning & Control, Operations Research & Innovation and Operations Performance Management.
Start: September 15, 2025
You may apply in English or German.
Facts
Location
Zürich/Kloten
Employment level
University internship
Function
Other
Working time
Full-time or part-time
Salary
CHF 2,500.- gross per month for Bachelor and Advanced Federal Diploma of Higher Education students or graduates / CHF 3,000.- gross per month for Master students or graduates
Publishing date
07-03-2025
Application deadline
07-17-2025
You have a passion for aviation and love the smell of kerosene? You are interested in an internship with exciting and varying duties? Then supporting the Ops Performance Management & Development team is the right role for you.
Your job profile is mutually wide-ranging and exciting.
You bring a broad background that emphasizes communicational, organizational and analytical skills. In addition, you will support running projects and have the chance to get a glimpse into the day-to-day tasks of a global airline operation.
- Lead or support continuous improvement projects for the entire department
- Assist in implementing new processes within our department with internal and external stakeholders
- Assist in designing workshops from the initial stakeholder requirements to final execution
- Support the the Ops Performance Management & Development team in their business administrative tasks (e.g., preparation of presentations and analyses, organization of management meetings and facilitation)
- Support and further develop our agile organization
- Much more
Sabine Rodriguez-Busch
Ops Performance Management & Development
Swiss International Air Lines AG
Subsidized parking or public transport, Company health management, 25 days of annual vacation, Flight benefits, Employee and networking events, Remote working (e.g. from home), Flexible workhours and part-time working models, Discounts, Diversity programmes
Our common goal is to make each customer’s flight a true air travel experience. For this, we go the extra mile – always, in every step of the process, worldwide. Join the SWISS team to become part of our fascinating world, where a job turns into a lifetime adventure.
We are looking for a self-driven, motivated person with an affinity for airlines operations and is willing to support a diverse upper-management leadership team.
- Workload Specification: For this position, a minimum of 80% workload is preferred
- HF diploma, Bachelor’s, Master’s students or graduates (HF diploma & Bachelor’s students must have completed at least three semesters) in economics, business administration or similar education
- Ability to work independently while being a collaborative team player, with a passion for organizing events
- Excellent oral and written presentation skills (English and German); must be competent at writing and illustrating analysis, presentations, etc.
- Knowledge of Microsoft Office, especially PowerPoint, Excel, Outlook and Teams
- Ability to interact professionally at all levels of the organization
- Communication skills and experience in conducting workshops, along with a background in change management
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Swiss International Air Lines (SWISS) is Switzerland’s leading air carrier. With one of Europe’s most advanced aircraft fleets, SWISS is a premium airline that provides direct flights from Zurich and Geneva to keep Switzerland connected with Europe and the world. Its Swiss WorldCargo division offers an extensive range of airport-to-airport airfreight services for high-value, time-critical and care-intensive consignments. SWISS embodies Switzerland’s traditional values and is dedicated to delivering the highest product and service quality. The company has also set itself ambitious CO2 goals, and plans to halve its 2019 net CO2 emissions by 2030 and make its business and operations entirely carbon-neutral by 2050, particularly by promoting the use of sustainable aviation fuels. SWISS is part of the Lufthansa Group, and is also a member of Star Alliance, the world’s biggest airline network.www.swiss.com
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