Clinical Trials Label Program Manager

• Support Sales Team as Subject Matter expert 

• Develop study label solution 

• On boarding new clients (perform first studies to define process) 

• Host client meetings 

• Take care of label key accounts 

• Escalation point for new clients and key account 

• Coordinate Label Studies between the different label departments 

• Training of packaging teams (globally) 

• Creates and/or supports creation of Label Specifications, Label proofs and print documentation using internal systems (CMAP) 

• Provides support in the project management team  

• Responsible for quote correctness and financial forecasting 

• Monitors project activities and day to day business as well as establishment of a customer approved Job Specification 

• Collects all the information on a study design including correct label texts and all other relevant information. 

• Coordinates shipments through the logistics department 

• Responsible to log issues into Trackwise and work on the investigation 

• Applies Good Manufacturing Principles in all areas 

Minimum Qualifications: 

• Good understanding of clinical trial setup and related international regulatory

• Excellent organizational, planning, verbal, written and numerical skills with the ability to analyze and define solutions and manage multiple tasks to meet strict deadlines.  

• Strong and effective communicator with the ability to effectively present information and respond to questions from groups of managers and clients.  

• Ability to develop strong customer relationship; proactively anticipates, understands, and responds to the needs of clients to meet or exceed their expectations.  

Education / Experience: 

• Accredited college, university or recognized professional degree, preferably in a health related field. 

• 2-3 years of successful experience in project management as a Project Manager or equivalent 

• Strong interpersonal and communication skills to include excellent relationship building. 

• Strong proficiency in using digital tools and software (i.e. Microsoft Excel, Powerpoint, Salesforce, Trackwise). 

• Proven experience with customers in a dynamic environment. 

• Excellent communication, organizational skills and project co-ordination skills. 

At Thermo Fisher Scientific, each one of our 70,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.  

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