The Ombudsman’s team provides its services to insured persons free of charge and reviews insurance-related disputes in a neutral, prompt and uncomplicated manner. The outcome of the review is explained in writing in clear and easily understandable language. People seeking advice can contact the head office in Zurich or the regional branches in Neuchâtel and Lugano.
Key information
- 11 - 20 employees
- In Gassen 14, 8001 Zürich
- Stiftung Ombudsman der Privatversicherung und der SUVA
Our groups
Ombudsman de l'assurance privée et de la SUVA
In a dispute with your insurance company? In the event of a dispute, the Insurance Ombudsman acts as a mediator to help find a solution and answers related questions concerning insurance law.