call center agent salaries Basel-Stadt

Annual Gross Salary

Median based on 37 salary entriesCHF 54 000

median

lowlow range

middlemiddle range

highhigh range

3% earn betweenCHF 25 200 and CHF 25 200

3% earn betweenCHF 33 601 and CHF 33 601

11% earn betweenCHF 38 400 and CHF 40 000

11% earn betweenCHF 41 280 and CHF 43 024

19% earn betweenCHF 50 000 and CHF 52 300

14% earn betweenCHF 53 999 and CHF 54 000

median CHF 54 000

3% earn betweenCHF 56 000 and CHF 56 000

16% earn betweenCHF 58 500 and CHF 60 000

8% earn betweenCHF 70 000 and CHF 70 560

3% earn betweenCHF 72 200 and CHF 72 200

3% earn betweenCHF 74 455 and CHF 74 455

3% earn betweenCHF 81 700 and CHF 81 700

3% earn betweenCHF 104 000 and CHF 104 000

3% earn betweenCHF 115 200 and CHF 115 200

25kCHF 25 200

41kCHF 41 280

74kCHF 74 455

115kCHF 115 200

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Salary by age & gender

Salary data is categorised by age and gender, offering insights into salary trends and differences among age groups and genders.

Age & Gender

call center agent, Basel-Stadt

median

Men

Women

0Income92k

Men: 16-25median CHF 70 560

Women: 16-25median CHF 54 000

Men: 25-35median CHF 60 000

Women: 25-35median CHF 59 700

Men: 35-45median CHF 52 050

Women: 35-45median CHF 51 900

Men: 45-55median CHF 50 600

Women: 45-55median CHF 50 300

Men: 55+median CHF 52 300

Women: 55+median CHF 54 000

median CHF 54 000

16-2525-3535-4545-5555+

Age

Salary by work experience

The graph shows how the number of years working as a call center agent relates to income levels.

Individuals starting with no experience in the field can expect to earn an annual salary of CHF 0. The graph also shows that the highest expected salary for this profession is CHF 65 100 per year.

Salary by work experience

call center agent, Basel-Stadt

median

0Income80k

0-2 yearsmedian CHF 52 050

3-5 yearsmedian CHF 56 250

6-8 yearsmedian CHF 52 300

9-11 yearsmedian CHF 65 100

21+ yearsmedian CHF 61 999

median CHF 54 000

0-23-56-89-1112-2121+

years

+19%

salary progression through years of experience

Salary trend

The graph shows how salaries for call center agent have changed over time.

In 2017-2019, the annual median salary was CHF 54 999. From 2023-2025, the median salary reached its highest at CHF 58 500 per year.

Salary trend

call center agent, Basel-Stadt

median

0Income70k

2017-2019 yearsmedian CHF 54 999

2020-2022 yearsmedian CHF 51 900

2023-2025 yearsmedian CHF 58 500

median CHF 54 000

2014-20162017-20192020-20222023-2025

years

Jobs for call center agent

2 hours ago

Call Center Agent Marktforschung (m/w/d)

Basel

80 – 100%

Unlimited employment

CHF 27 /hour

Diallon

Quick applyNew

2 months ago

Telefonverkäufer Innendienst 100% (m/w)

Place of work:

Füllinsdorf

Workload:

80 – 100%

Contract type:

Unlimited employment

Kassenrollen Schweiz GmbH

Quick apply

Last week

Tele-Sales Berater*in

Place of work:

Basel

Workload:

100%

Contract type:

Unlimited employment

BCIT AG

Quick apply

More jobs for this profession

Highest-Paying industries

The highest paying industry for a call center agent is Insurance, with an average salary of CHF 70 200 annually. Followed by Banking / Financial institutions and Medical Technology industries. Remember that significant variations between companies within a single industry can exist.

Highest-Paying industries for call center agent, Basel-Stadt

Industry

Median salary

Jobs

Insurance
CHF 70 200Set up Job Alert
Banking / Financial institutions
CHF 64 900Set up Job Alert
Medical Technology
CHF 58 695Set up Job Alert
Transport / Logistics
CHF 57 000Set up Job Alert
Service sector in general
CHF 52 2001 job
Health care / Social services
CHF 51 900Set up Job Alert
Information technology / Telecom
CHF 49 7001 job
Consulting various
CHF 45 3501 job
Tourism / Travel / Recreation
CHF 42 300Set up Job Alert
Building trade / Real estate
N/ASet up Job Alert

Salary by cantons for call center agent

The top two high-paying cantons for call center agent are Aargau and Appenzell IR. Salaries vary per canton depending on the local job market and industry trends.

Basel-Stadt

call center agent

CHF 58 043

median salary

Salary by canton

call center agent

median

0Income80k

Aargau median CHF 55 800

Appenzell IR median CHF 0

Appenzell AR median CHF 0

Berne median CHF 56 800

Basel Land median CHF 0

Basel-Stadt median CHF 54 000

Fribourg median CHF 59 000

Geneva median CHF 55 100

Glarus median CHF 0

Grisons median CHF 0

Jura median CHF 0

Lucerne median CHF 61 100

Neuchâtel median CHF 0

Nidwalden median CHF 0

Obwalden median CHF 0

St. Gallen median CHF 61 100

Schaffhausen median CHF 0

Solothurn median CHF 72 278

Schwyz median CHF 0

Thurgau median CHF 49 800

Ticino median CHF 0

Uri median CHF 0

Vaud median CHF 62 400

Valais median CHF 72 025

Zug median CHF 60 000

Zurich median CHF 60 000

median CHF 58 043

AargauAppenzell IRAppenzell ARBerneBasel LandBasel-StadtFribourgGenevaGlarusGrisonsJuraLucerneNeuchâtelNidwaldenObwaldenSt. GallenSchaffhausenSolothurnSchwyzThurgauTicinoUriVaudValaisZugZurich