mitarbeiter customer service salary in Zurich

Annual average salary

CHF 75 400

57k

121k

How much does a mitarbeiter customer service earn in Zurich?

  • In Zurich, a full-time mitarbeiter customer service earns an average gross salary of CHF 75 400 per year.
  • This includes bonuses and the 13th salary.
  • Salaries typically range from CHF 26 300 to CHF 150 000, based on 270 entries.
  • Updated 2 days ago
  • Actual pay may vary based on experience, company size and location.

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Salary by age & gender

Salary data is categorised by age and gender, offering insights into salary trends and differences among age groups and genders.

Age & Gender

mitarbeiter customer service, Zurich

Average salary
Men
Women
Men: 16-25average salary CHF 60 000
Women: 16-25average salary CHF 60 000
Men: 25-35average salary CHF 73 905
Women: 25-35average salary CHF 72 800
Men: 35-45average salary CHF 85 856
Women: 35-45average salary CHF 85 050
Men: 45-55average salary CHF 94 500
Women: 45-55average salary CHF 91 000
Men: 55+average salary CHF 180 100
Women: 55+average salary CHF 84 804
Average salary CHF 75 357

Salary by work experience

The graph shows how the number of years working as a mitarbeiter customer service relates to income levels.

Individuals starting with no experience in the field can expect to earn an annual salary of CHF 65 000. The graph also shows that the highest expected salary for this profession is CHF 108 706 per year.

Salary by work experience

mitarbeiter customer service, Zurich

Average salary
0-2 yearsaverage salary CHF 65 000
3-5 yearsaverage salary CHF 71 490
6-8 yearsaverage salary CHF 78 578
9-11 yearsaverage salary CHF 80 500
12-21 yearsaverage salary CHF 84 525
21+ yearsaverage salary CHF 108 706
Average salary CHF 75 357
+67%

salary progression through years of experience

Salary trend

The graph shows how salaries for mitarbeiter customer service have changed over time.

In 2023-2025, the annual average salary was CHF 76 608. From 2017-2019, the average salary reached its highest at CHF 78 000 per year.

Salary trend

mitarbeiter customer service, Zurich

Average salary
2017-2019 yearsaverage salary CHF 78 000
2020-2022 yearsaverage salary CHF 72 965
2023-2025 yearsaverage salary CHF 76 608
Average salary CHF 75 357

Highest-Paying industries

The highest paying industry for a mitarbeiter customer service is Information technology / Telecom, with an average salary of CHF 103 010 annually. Followed by Machine / System construction and Chemicals / Pharmaceuticals industries. Remember that significant variations between companies within a single industry can exist.

Highest-Paying industries for mitarbeiter customer service, Zurich

Industry

Average salary

/

Jobs

  1. Information technology / Telecom
    CHF 103 01010 jobs
  2. Machine / System construction
    CHF 92 0504 jobs
  3. Chemicals / Pharmaceuticals
    CHF 86 9402 jobs
  4. Consumer / Luxury goods industry
    CHF 86 5612 jobs
  5. Banking / Financial institutions
    CHF 84 0009 jobs
  6. Medical Technology
    CHF 84 0001 job
  7. Commercial operation / Skilled crafts
    CHF 82 0001 job
  8. Consulting various
    CHF 81 4801 job
  9. Industry various
    CHF 79 8155 jobs
  10. Recruitment agency / Staffing
    CHF 77 500Set up Job Alert

Salary by cantons for mitarbeiter customer service

The top two high-paying cantons for mitarbeiter customer service are Aargau and Appenzell IR. Salaries vary per canton depending on the local job market and industry trends.

ZH

Zurich

mitarbeiter customer service

CHF 75 400

average salary

Salary by canton

mitarbeiter customer service

Average salary
Aargau average salary CHF 75 000
Appenzell IR average salary CHF 0
Appenzell AR average salary CHF 0
Berne average salary CHF 71 400
Basel Land average salary CHF 82 000
Basel-Stadt average salary CHF 81 100
Fribourg average salary CHF 84 500
Geneva average salary CHF 76 642
Glarus average salary CHF 0
Grisons average salary CHF 0
Jura average salary CHF 0
Lucerne average salary CHF 71 400
Neuchâtel average salary CHF 93 875
Nidwalden average salary CHF 0
Obwalden average salary CHF 0
St. Gallen average salary CHF 74 100
Schaffhausen average salary CHF 0
Solothurn average salary CHF 73 400
Schwyz average salary CHF 0
Thurgau average salary CHF 80 850
Ticino average salary CHF 0
Uri average salary CHF 0
Vaud average salary CHF 83 281
Valais average salary CHF 0
Zug average salary CHF 80 600
Zurich average salary CHF 75 400
Average salary CHF 77 328