Customer and Service Centre Employee

About the job

Are you open-minded, ambitious, and value a future-oriented way of working at the pulse of the real estate industry? At Livit, you commit yourself with exemplary customer focus to the concerns of owners and tenants, thus contributing significantly to a trusting, long-lasting customer relationship and a positive corporate image. Are you ready to tackle the challenges of today and tomorrow and make a difference in the real estate world? Then Livit is the right place for you. We look forward to your personal contribution.

Customer and Service Centre Employee

Your Tasks

• You are responsible for the personal care and reception of customers and suppliers on site.
• You handle emails, concerns, and complaints professionally and courteously.
• You process digital as well as physical mail including packing and sending (incoming and outgoing mail).
• You ensure, together with the team, the telephone support of tenants, owners, and suppliers and forward incoming calls within the company.
• You create written "cases" in Salesforce so that property management can continue working with them.
• You coordinate and administer our Livit vehicle fleet including the issuing of vehicle keys.
• You receive rental contracts, terminations, complaints, and other documents and forward them accordingly.
• You manage our consumables and office supplies and take care of the corresponding orders.

Your Profile

• You have completed a commercial apprenticeship or further training with relevant professional experience in the service sector.
• You can communicate adequately in German and English, both orally and in writing (any additional national language is an advantage).
• You live the values of customer orientation, communicate professionally, and enjoy dealing with people.
• You work in a structured manner and keep an overview even in hectic times.
• You have an affinity for technology and can apply new technologies.

Benefits

• Internal offer from our Livit Academy for specialist and management courses
• Financial and/or time support for external specialist training as well as access to electronic learning platforms for online language courses
• Individual career planning and development prospects
• Home / mobile office
• Bonus depending on company success and personal performance
• At least 5 weeks of holiday and the option to purchase up to 10 additional days of holiday (holiday flex)
• Above-average pension benefits and premiums for daily sickness and accident insurance are 100% covered by Livit
• 14 days paternity leave

Contact

Sonja Bloch
Recruiter
+41 58 360 35 43
Linkedin

Application Process

Livit Family

We love real estate and are passionate about preserving the value of our customers’ properties.

When you work at Livit, you belong to the Livit Family. You are valued for who you are and what you do. Because not only your skills and experience but also you as a person are important to us. In our working environment, you feel comfortable and can develop. This is partly due to our diverse job profiles and development opportunities within our company. But also due to the distinctive corporate culture that is unique in the real estate world.

Learn more about Livit