Transcend: Workflow Process Owner, Customer

Janssen Supply Group, LLC., a member of Johnson & Johnson's Family of Companies, is currently recruiting for a Pharm Transcend: Workflow Process Owner, Customer. This position will be located in Cork, Ireland; Leiden; Netherlands; Schaffhausen, Switzerland; Latina, Italy; Geel, Belgium; Beerse, Belgium; Titusville, NJ and has the potential to be located at another Janssen facility for the right talent!

 

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

 

Pharm Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.

 

The program will simplify the Pharm ERP landscape from 7 to 1, standardizing processes in order to have a cost effective, fit for purpose digital backbone that will enable us to support the Pharm business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.

 

Key Responsibilities:

 

·       Support the Business Lead workflow with coordinating all activities related to the Customer workflow setup during all phases of the program: design & build, execution, and deployment. Always ensuring standardization.

·       Coordinate the Customer Workflow project Team. 

·       Oversee and Support in the creation of program documentation like Business Process Flow Diagrams, KDD’s, User Stories and Acceptance Criteria, Data Migration Rules.

·       Drive, support and perform testing, including BST (Business Simulation Testing), UAT (User Acceptance Testing, Security Role Testing, Integration Testing, etc.

·       Support with the creation of training materials and training delivery.

·       Support with the Creation of SOPs (Standard Operating Procedure) and WI’s (Work Instruction).

·       Support  the preparation and execution of system cutover, data migration, system deployment and hyper-care.

·       Work with Master data Business Lead Workflow to understand testing cycles timelines and scope.

·       Support the creation of and adherence to the Project plan for the Customer Master workflow that aligns with the overall project timelines.

·       Create L3 Architecture documents for Customer Master workflow.

·       Responsible for the design and architecture of Customer Master Workflows.

·       Responsible for the creation of Customer Workflow items in JIRA.

·       Communicate IT Infrastructure requirements to the Master data Workflow process Lead and the Data IT Lead.

·       Provide Master Data Workflow Process Lead with regular updates on Customer Workflow related tasks progress.

·       Delivers input to and support the organization of workshops with Master Data DPOs and Functional Team members, to collect & record User Requirements for S4Hana Customer Master Workflow design.

·       Coordinate activities with Enterprise Data team for any integration with MDM (Master data Management).

·       Participate in design workshops with Transcend functional teams to capture requirements for Customer Master Workflows.

·       Support with FIT, BST and UAT test scripts writing for Customer Workflow Scenarios.

·       Support Business SMEs with FIT, BST and UAT testing.

·       Coordinate Transport Activities and System readiness in the different testing environments and production system. 

·       Support Operational Data teams during Hypercare.