Entry Customer Service, multilingual in home office
Callpoint AG
Fribourg
Key information
- Publication date:22 August 2025
- Workload:100%
- Contract type:Unlimited employment
- Place of work:Fribourg
Job summary
Join Callpoint, a Swiss call center with a heart for employees and clients! Enjoy a supportive work environment with great benefits.
Tasks
- Be the main contact point for our clients and their needs.
- Handle phone calls and emails with professionalism and care.
- Provide customer advice, making their satisfaction a priority.
Skills
- Fluent in Swiss German; able to consult in German and Italian or French.
- Strong communication skills and customer service enthusiasm.
- Ability to work in a hybrid model, mostly from home.
Is this helpful?
Communicative, resilient, and enjoy customer contact? You enjoy dealing with people and want to use or even expand your skills in dealing with customers. Then come to us, we support and develop you - and look forward to your application. Employment start: Monday, 01.09.2025.
- You are the contact point for our customers
- You answer phone calls and emails
- You advise customers and take care of their concerns
- You are our voice to our customers and our success depends on you
- You understand Swiss German
- You conduct telephone consultations in German and Italian or German and French
- Partly you respond in writing in German, Italian, or French
- Additional language English is welcome
- You enjoy dealing with customers
- You are looking for a hybrid work model in which you can mostly work from home
- Modern and pleasant working atmosphere with workplace directly next to Fribourg train station
- Collegial atmosphere
- Careful training and individual support
- Development opportunities within the company
- Attractive employment conditions according to the collective labor agreement of the contact center industry
- Workload 70 - 100% possible
- After the training and onboarding phase, home office is possible
- Up to the 5th year of service, one more day of vacation each year, purchase of additional vacation possible
- Shopping discounts at Zalando, Galaxus, Fust, Interdiscount, Manor, IKEA, Coop, Migros, etc.
- Working hours Monday to Friday 8:00 to 20:00, as well as twice a month on Saturday 09:00 to 18:00
Have we aroused your interest? Then we look forward to your application. You can apply online or via email.
No motivation letter or resume at hand? No problem, write us an email and let us know how we can contact you.
Your questions will be gladly answered by Pietro Certo, pietro.certo@callpoint.ch, 058 201 15 74
About company
Callpoint AG
Fribourg
Reviews
3.4
- Management style2.3
- Salary and benefits2.0
- Career opportunities2.3
- Working atmosphere3.0